Medical Operations - Spain
Tandem Health is hiring a Medical Operations - Spain for a remote role open to applicants in Spain. Level rates it ; you can apply on Level.
AI in this role
Join Tandem Health's medical operations team in Spain to help deploy and refine an AI clinical operating system for healthcare providers.
At Tandem Health we’re reimagining healthcare by putting clinicians first. Our platform - designed by clinicians, for clinicians - is built on deep insight into real-world pain points, with intuitive medical notes and workflows that truly support patient care.
We’re a fast-scaling health-tech company backed by top investors and expanding globally. We move fast, stay curious, and believe building something that matters starts with an extraordinary team. If you're passionate about impact and innovation, we'd love to meet you!
About the Role
We’re building the clinical co-pilot of the future - empowering clinicians, enhancing care delivery, and scaling impact. As part of our Spanish Medical Operations team, you’ll play a pivotal role in rolling out Tandem’s AI clinical operating system to some of the most influential healthcare organisations worldwide.
This is a highly visible, global role where you’ll engage directly with executives, medical leaders, and end-users. You’ll bring clinical insight into how our tools are implemented on the ground - from onboarding new organisations and refining workflows to shaping the product through continuous feedback. You’ll be at the forefront of transforming healthcare delivery, ensuring Tandem becomes an indispensable part of daily patient care for clinicians across the globe.
What You Will Do
Lead live product demos for prospective clients and support commercial efforts in Spain.
Design and adapt workflows and templates for diverse markets and large-scale customers.
Partner with product, engineering, and commercial teams to deliver smooth rollouts and seamless workflow integration.
Represent Tandem at international conferences, workshops, and customer events.
Guide clinicians through onboarding, training, and day-to-day support.
Troubleshoot and solve problems to ensure clinicians get maximum value from Tandem.
Build templates and prompts, contributing to the ongoing evolution of Tandem’s AI assistant.
Manage clinical safety incidents and optimize internal operations for safe scaling.
What You Bring
Clinical experience in healthcare, ideally as a medical doctor (e.g. general practice, hospital, private practice).
Exposure to consulting, corporate, or startup environments.
A passion for technology, AI, and their potential to transform care.
Strong communication skills — equally comfortable with executives, engineers, and frontline clinicians.
Organizational strength and a process-driven mindset.
Ownership, curiosity, and initiative in a fast-paced environment.
Flexibility to travel up to 25% and step in during critical moments.
Ability to communicate fluently (bilingual) in both English and in Spanish.
Bonus Points
Experience with prompting or large language models (LLMs).
Background in healthtech or SaaS.
Familiarity with EU clinical safety or digital health regulations.
Track record in implementation projects or customer rollouts.
Location
We believe great ideas thrive when we connect in person. This is a full-time, permanent role with regular in-person attendance at our Madrid office expected. Occasional travel to meet the core team in Stockholm and clinicians across the country as needed.
How to Apply
We adopt a continuous selection process, so please make sure to apply with your CV in English.
Our interview process consists of 4 stages:
Screening interview with Talent Acquisition
First interview with our Director of Spain
Follow up interview with one of our Spanish team members
Working Day - Join us in the Madrid office for a day to experience our culture firsthand, collaborate with our team, and see how you work in action.
At Tandem, we move fast, think big, and take ownership. We're a high-performing, diverse team with a shared drive to change the future of healthcare - and we’re just getting started.
Our culture is built on action, ambition, and learning. You'll be trusted to take the lead, challenge yourself, and make an impact from day one. We believe real growth happens when you're stretched, supported, and surrounded by smart, passionate teammates who want to win together.
Even though we’re spread across countries, we come together often in Sweden for team meetings, social events, and offsites - blending global reach with real human connection.
We hire for talent, potential, and attitude - valuing different backgrounds and fresh perspectives. Great ideas come from everywhere, and we’re building a team that reflects the world we want to change.
Tandem handles sensitive patient data and will conduct a background check before hiring any candidate.
How we rate this
Medical Operations - Spain at Tandem Health rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where clinical experience was part of your work. What did you do?
- Tell me about a project where medical operations was part of your work. What did you do?
- Tell me about a project where customer onboarding was part of your work. What did you do?
- Tell me about a project where workflow design was part of your work. What did you do?
- Walk me through how you've used Prompt engineering in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Clinical Experience, Medical Operations, Customer Onboarding, Workflow Design, and Prompt engineering. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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