Level

Hill International

Client Account Manager

Hill International is hiring a Client Account Manager in Abu Dhabi, United Arab Emirates. Level rates it ; you can apply on Hill International.

Level's read on this job

  • Level rates this sales role Little AI ●○○○: aI is not part of the work.
  • Tools and skills the posting cites include client relationship management, business development and program leadership.
  • Level classifies it as an executive role.
  • Level lists 282 other open roles at Hill International.
  • The role was posted within the past two weeks.

AI in this role

Client Account Manager responsible for serving as the primary interface between clients and delivery teams while driving revenue growth.

client-relationship-managementbusiness-developmentprogram-leadershipstrategic-planning

This role serves as the primary interface between the client and delivery team, ensuring successful execution of major programs while identifying opportunities for growth, expansion and new business. This role is responsible for managing strategic client accounts, driving revenue growth, and delivering an exceptional client experience. As a trusted advisor, you will play a key role in shaping Hill International's growth strategy, expanding client partnerships, and building lasting relationships with key stakeholders across the organization and the industry.

Client Relationship Management

  • Serve as the primary executive point of contact for assigned strategic clients and key client stakeholders
  • Develop and maintain long term relationships with client executives, project sponsors and key stakeholders
  • Develop account plans that support revenue growth, client retention and long-term partnership objectives
  • Understand client business priorities, objectives and align service offerings to meet needs
  • Monitor client satisfaction and proactively address concerns to strengthen partnerships
     

Program Leadership

  • Provide strategic oversight of large-scale residential programs
  • Partner with project directors and delivery teams to ensure projects meet client expectations related to scope, budget, quality and performance
  • Monitor project health, identify risks and facilitate resolution of delivery challenges
  • Work closely with operation leaders and project teams to ensure successful delivery of projects in accordance with client expectations
  • Support project teams in resolving critical client and project issues 
  • Act as an executive sponsor for key projects and programs 
     

Business Development

  • Identify and pursue new opportunities within existing and prospective clients 
  • Develop growth strategies for assigned clients and sectors
  • Develop pipeline opportunities and drive revenue growth across the region
  • Lead client engagement efforts, presentations and strategic meetings
  • Lead pursuit teams in the development of proposals, pursuit activities, presentations and commercial negotiations
  • Monitor competitor activity, market trends and upcoming opportunities. 
  • Bachelor’s degree in engineering, Construction Management, Architecture, or related discipline 
  • 12+ years of experience in the Middle East market with demonstrated success managing major client accounts and delivering complex projects or programs
  • Proven experience leading and overseeing large-scale residential, mixed-use, and master-planned community development programs, including stakeholder management, program governance, delivery oversight, and successful execution across multiple project phases from planning and design through construction and handover

  • Experience with leading large residential programs in the local market 
  • Strong understanding of project delivery methodologies, contracts, procurement and commercial management
  • Strong negotiation, presentation and stakeholder management skills
  • Excellent communication and relationship building  

How we rate this

Client Account Manager at Hill International rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Client Relationship ManagementBusiness DevelopmentProgram LeadershipStrategic Planning

Also common in sales jobs at this level

Pay

Typical sales job
$142k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

  1. Tell me about a project where client relationship management was part of your work. What did you do?
  2. Tell me about a project where business development was part of your work. What did you do?
  3. Tell me about a project where program leadership was part of your work. What did you do?
  4. Tell me about a project where strategic planning was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Client Relationship Management, Business Development, Program Leadership, and Strategic Planning. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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