Client Service Analyst,AS

Deutsche Bank is hiring a Client Service Analyst,AS in Bengaluru, India. Level rates it ; you can apply on Deutsche Bank.

Level's read on this job

Level rates this customer service role Uses AI ●●○○: an ordinary role that requires AI tools.
The posting mentions client service, branch operations and compliance among its tools and skills.
Level classes it as a mid-level role.
Deutsche Bank has 1,100+ other open roles on Level.

AI in this role

Client Service Analyst managing branch operations, compliance, and customer service while leveraging AI productivity tools.

client-servicebranch-operationscompliancekycamlproductivity-tools

Job Description:

Job Title: Client Service Analyst

Corporate Title: AS

Location: Bangalore, India

Role Description

Ensuring DB Service Standards wrt to Customer Service, Compliance and Corporate Security are adhered too.
Ensure total Compliance of all audit guidelines set by External (RBI, NSDL) and Internal OR Auditors.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

Best in class leave policy
Gender neutral parental leaves
100% reimbursement under childcare assistance benefit (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above

Your key responsibilities

Ensure strict adherence to all internal and external guidelines (KYC & Money Anti Launderings, Audits)
Ensure proper monitoring of expenses and controlling costs, waiver tracking & lead management
Ensure proper display of all Regulatory Circulars in the Area
Accurate processing of all account opening forms MF applications
Voucher Management, Rules of Custodianship , Key Management guidelines, are followed without any deviation
Exception handling / deferral tracking and monitoring
Suspicious transactions, large cash txn's, NR Credits are reviewed and the necessary process is followed as per the guidelines laid
Ensure Area has a clean Mystery Shopping Audit report both by Internal as well as External auditors
Ensure proper tracking, responses and closures of all Customer Complaints within the committed TAT's.
Ensuring best in class service standards to all the Area customers by synergizing with all the channels in the Area
Ensuring proper controls and access is maintained to the Cash / Locker Area at all times. Any suspicious transaction must immediate! be reported to the supervising officer

Your skills and experience

Knowledge on FEMA/Foreign exchange and trade operations will be preferred

Client service excellence
Experience in overall branch operations for 10 years

Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

How we’ll support you

Training and development to help you excel in your career
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

How we rate this

Client Service Analyst,AS at Deutsche Bank rates 45 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.

Classification

Uses AI. An ordinary role that requires AI tools.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Client Service Analyst,AS is an open job at Deutsche Bank.
Level rates this role AI Level 2 of 4: Uses AI.
The role is based in Bangalore, Raheja Towers, 26-27 M. G. Road.
The job was posted on October 5, 2026.
Seniority: mid.
Applications are handled by Deutsche Bank. Apply on Deutsche Bank

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Client ServiceBranch OperationsComplianceKycAmlProductivity Tools

Also common in customer service jobs at this level

AI agents Generative AI SQL AWS Azure Google Cloud

Pay

Typical customer service job: $100k

This posting doesn't list pay. Use the typical customer service figure when pay comes up. See customer service jobs

Questions you could be asked

Tell me about a project where client service was part of your work. What did you do?
Tell me about a project where branch operations was part of your work. What did you do?
Tell me about a project where compliance was part of your work. What did you do?
Tell me about a project where kyc was part of your work. What did you do?
Tell me about a project where aml was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Client Service, Branch Operations, Compliance, Kyc, and Aml. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.

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