Clinical Specialist

Johnson & Johnson is hiring a Clinical Specialist in Singapore, Singapore. Level rates it ; you can apply on Johnson & Johnson.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Tools and skills the posting cites include 3d Mapping, clinical support and key account management.
Level classifies it as a mid-level role.
Level lists 1,900+ other open roles at Johnson & Johnson.

AI in this role

Clinical specialist responsible for account management and clinical support for the Biosense Webster portfolio in Singapore.

3d-mapping

clinical-supportkey-account-managementelectrophysiologycustomer-relations

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

MedTech Sales

Job Sub Function:

Key Account Management – MedTech (No Commission)

Job Category:

Professional

All Job Posting Locations:

Singapore, Singapore

Job Description:

The role is responsible for building and managing strong relationships with key accounts in Singapore while providing expert clinical support for the Biosense Webster portfolio. This position plays a critical role in driving business growth through account‑based planning, leading clinical support activities, and supporting the adoption of new technologies and products.

The incumbent will focus on developing long‑term, trust‑based customer partnerships while positioning Johnson & Johnson as the preferred and trusted partner in Electrophysiology.

Reporting Line

This position reports to the Business Unit Manager, Biosense Webster.

Key Responsibilities

Build and maintain high levels of customer satisfaction by delivering strong customer relationships, clinical product support, and value‑added services.
Provide expert clinical support for 3D mapping procedures across Singapore.
Drive adoption and demand for 3D mapping technologies by effectively leveraging clinical evidence and outcomes data.
Identify business development opportunities to drive unit growth, profitability, and market share within assigned key accounts.
Support improvements in the efficiency and effectiveness of healthcare delivery through education and training for clinicians and technical staff, where appropriate.
Maintain accurate and timely account information, reports, and customer records.
Continuously strengthen product knowledge to deliver differentiated service and value versus competitors.
Partner closely with Marketing teams to support new product launches, meetings, and training initiatives.
Plan and conduct training sessions for Electrophysiology (EP) Technicians.
Maintain up‑to‑date knowledge of Biosense Webster products, competitive offerings, and market dynamics.
Develop and nurture proctors and clinical advocates within the Biosense Webster portfolio and focus segments.
Collaborate closely with the Regional Clinical Education Manager to support effective execution of Professional and Commercial Education (ProfEd & CommEd) activities.
Work with the Regional Marketing Manager to ensure launch readiness and execute post‑launch measurements within the assigned territory.
Consistently uphold the highest standards of professionalism, integrity, and compliance in accordance with the Johnson & Johnson Global Code of Business Conduct and Ethics and all relevant policies and procedures.

Qualifications & Requirements

Bachelor’s degree in Medical Technology, Biomedical Science, or a related discipline.
Minimum 3 years of experience in a clinical or healthcare setting, preferably within Electrophysiology or Cardiology.
Experience as an EP Technician with hands‑on Electrophysiology exposure is preferred.
CEPIA (Australia) and/or IBHRE certification is advantageous.
Willingness to work extended and irregular hours, including weekends, as required.
Ability to perform effectively under pressure in a fast‑paced clinical environment.
Demonstrates resilience, adaptability, openness to learning, strong attention to detail, and a desire for continuous growth.
Strong team player with excellent interpersonal, communication, and presentation skills.
Proven ability to collaborate cross‑functionally and develop strong relationships with internal and external stakeholders.

Required Skills:

Preferred Skills:

How we rate this

Clinical Specialist at Johnson & Johnson rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Clinical Specialist is an open job at Johnson & Johnson.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Singapore, Singapore.
The job was posted on October 9, 2026.
Seniority: mid.
Applications are handled by Johnson & Johnson. Apply on Johnson & Johnson

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Clinical SupportKey Account ManagementElectrophysiologyCustomer Relations3d Mapping

Questions you could be asked

Tell me about a project where clinical support was part of your work. What did you do?
Tell me about a project where key account management was part of your work. What did you do?
Tell me about a project where electrophysiology was part of your work. What did you do?
Tell me about a project where customer relations was part of your work. What did you do?
Walk me through how you've used 3d Mapping in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Clinical Support, Key Account Management, Electrophysiology, Customer Relations, and 3d Mapping. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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