Communications Manager

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Visa is seeking a Manager, Global Media Relations, to help drive earned media strategy and execution across the company's Business, Brand and Technology Communications teams.

Visa sits at the center of global commerce, connecting consumers, businesses, financial institutions and governments in more than 200 countries and territories. As artificial intelligence, stablecoins, digital identity, real-time money movement and other emerging technologies reshape the way people and businesses transact, Visa is helping define the future of payments and commerce. This is an opportunity to help shape the global conversation around some of the most transformative trends in business and technology.

You'll join a team that operates at the intersection of innovation, technology and global business, helping ensure Visa's leadership, expertise and vision continue to stand out in an increasingly competitive marketplace.

The successful candidate will identify and secure stories that reinforce Visa's leadership, elevate executive voices, build relationships with influential media and generate media coverage that strengthens Visa's reputation across business, technology and consumer audiences worldwide.

The ideal candidate is a media-savvy communications professional with strong agency experience, exceptional news judgment and a proven track record of generating impactful media coverage. Beyond traditional media relations, this individual understands how influence and audiences are increasingly shifting across podcasts, newsletters, Substack, X, creator-led platforms and other emerging channels. They will bring a modern media mindset and understand how to build visibility and relevance across the full information ecosystem.

The successful candidate thrives in a high-pressure, fast-paced global environment, is energized by breaking news and emerging trends, and possesses the creativity, persistence and media instincts required to break through an increasingly competitive communications landscape.

The candidate will also:

• Support proactive media relations programs that advance Visa's Business, Brand and Technology Communications priorities.
• Execute earned media campaigns that enhance Visa's reputation and support its position across payments, commerce and technology.
• Build and maintain relationships with reporters, editors, producers, newsletter writers, podcast hosts, creators and influencers.
• Help identify and secure opportunities that elevate Visa and its executives in conversations shaping the future of commerce.
• Support media engagement around company announcements, partnerships, innovations, research and thought leadership initiatives.
• Partner with communications colleagues across regions to coordinate and amplify media opportunities.
• Support agency and external partner management to execute communications programs and deliver results.
• Develop media materials including press releases, messaging documents, media pitches, briefing materials, Q&A and executive preparation materials.
• Support executive visibility efforts through media engagement, speaking opportunities and thought leadership programs.
• Identify opportunities to use data, research, industry trends and market insights to generate compelling stories and media coverage.
• Monitor and report on media performance, industry trends and competitive activity, providing recommendations and insights to the team.
• Build effective working relationships across communications, marketing, public affairs, legal, product and business teams.
• Contribute to integrated communications campaigns across earned, owned and social channels.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

• Basic Qualifications
  5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or 0 years of work experience with a PhD.

Preferred Qualifications

• 5-8 years of communications, public relations or media relations experience.
• Experience in a communications or public relations agency environment required.
• Proven track record of securing top-tier earned media coverage and delivering measurable media results.
• Demonstrated success developing and executing proactive media relations campaigns that influence industry, customer and stakeholder perceptions.
• Established relationships with business, financial, technology, consumer and trade media strongly preferred.
• Deep understanding of today's evolving media ecosystem, including traditional media, digital platforms, newsletters, Substack, podcasts, X and emerging creator-led channels.
• Digital-native mindset with experience identifying opportunities and trends across both established and non-traditional communications platforms.
• Strong understanding of how stories move across media, social and influencer ecosystems.
• Exceptional writing, editing and verbal communication skills.
• Strong project management and organizational skills with an ability to manage multiple priorities simultaneously.
• Ability to thrive in a fast-paced, highly matrixed global organization.
• Strong stakeholder management skills and ability to build credibility with senior leaders and partners.
• Experience managing agency relationships and budgets.
• Excellent judgment, strong news instincts and a passion for storytelling.
• Financial services, fintech, technology or payments industry experience preferred.
• Curious, proactive and energized by emerging technologies and the trends shaping the future of commerce.

Information for US Applicants

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer