Community Engineer, Toqan (Prosus AI Platform)
Prosus is hiring a Community Engineer, Toqan (Prosus AI Platform) for a remote role open to applicants in Netherlands. Level rates it ; you can apply on Prosus.
Level's read on this job
- On Level's scale, this role is Works on AI ●●●○: the daily work is on AI products, without building the model.
- The posting lists this role as remote.
- Tools and skills the posting cites include Claude, Copilot and Cursor.
- Level classifies it as a mid-level role.
- Level lists 10 other open roles at Prosus.
AI in this role
Who We Are
You've ordered dinner through Just Eat Takeaway. You've bought and sold on OLX. You've paid with PayU. Chances are, you've already used a Prosus company today.
We are Prosus, a global technology company powering some of the world's leading lifestyle ecommerce businesses. Every day, billions of people across India, Latin America, Europe and beyond use our products and services to buy, sell, pay, connect and discover.
Our AI-driven ecosystem spans 100+ companies across ecommerce, food delivery, fintech and experiences, serving billions of consumers worldwide. AI powers how we operate and innovate, with more than 60,000 active AI agents helping our teams build, scale and move faster. Through our investment team, we also back the founders and technologies shaping the future: From robotics and autonomous systems to synthetic biology and frontier AI.
Guided by our five values Innovation, Results, People, Impact, and Entrepreneurship, culture is our competitive advantage. We thrive with experimentation; we build, we test, we learn, we iterate.
Join us in shaping the future of technology at global scale.
About Toqan
Toqan is Prosus’s agentic execution platform, allowing people and businesses to turn ideas into working AI-powered applications. It combines frontier and open-weight models, agents, tools, sandboxes, memory, context management, integrations, and infrastructure into one system for reliably executing complex tasks. Toqan already operates at significant scale across the Prosus ecosystem, and we’re now pushing toward the next generation: more autonomous, more reliable, more cost-efficient, and easier for developers and businesses to build on.
The role
As Community Engineer, you’ll be the technical face of Toqan for the developers and teams building on it across Prosus. You’ll build working examples, integrations, and tooling, write documentation people actually use, and run the feedback loop between the developers building on Toqan and the core engineering team. You’ll also be a public-facing advocate, growing awareness and adoption of Toqan through talks, content, and events.
What you will do
Build and maintain examples, integrations, and tooling that demonstrate practical uses of Toqan.
Reproduce reported bugs, contribute tested fixes, and improve installation, APIs, and error messages.
Write clear quickstarts, tutorials, and contribution guides, and keep them accurate as the platform evolves.
Create and share public technical content such as blog posts, videos, demos, and talks that grow awareness and adoption of Toqan.
Support developers through issues and community discussions. Follow problems through to resolution and share updates.
Review pull requests constructively, identify suitable first contributions, and help contributors develop their ideas.
Establish welcoming community practices, communicate expectations, and handle disagreements with patience and sound judgment.
Grow the community of builders on Toqan, and represent Toqan at internal and external events and conferences.
Turn recurring questions and feedback into prioritized improvements, working with the engineering team.
Support launches with working demos and useful technical content. Run workshops, hackathons, or office hours as community needs emerge.
What you’ll need
3+ years of professional software engineering experience. Comfortable reading, writing, and debugging production-quality code. Ideally experienced in Go, Python or TypeScript. Backend or full-stack background both fine.
Real hands-on experience with agents or LLM-based systems, not just calling an API. You should be able to explain how an agent loop, tool call, or model router actually works.
Comfortable working with MCP server infrastructure. You don’t need to have architected one from scratch, but you should understand it well enough to build on it and help others use it.
Some cloud experience (AWS or GCP). Comfortable with the terminal, Git and GitHub workflows, Docker, and diagnosing common setup problems.
You use AI coding tools (Cursor, Claude Code, Copilot, Codex) daily as part of how you work.
Proven technical teaching ability: you can write a quickstart another developer can follow, build a runnable example, and explain technical decisions patiently.
Strong written and verbal communication. This role lives in docs, issues, and PR reviews, and also in talks, workshops, and video. A track record of public technical communication (talks, blogs, videos, or open-source presence) is expected.
Comfortable being a visible technical point of contact across multiple teams, and turning varied technical input into a prioritized backlog.
Nice to have
A following or reputation in the AI developer community.
Experience building example apps, SDKs, or integration templates on top of an agent or LLM platform.
Exposure to multi-model routing, or working with both frontier and open-weight models.
Familiarity with sandboxing or isolation concepts (Firecracker, gVisor, containers).
Experience running workshops, meetups, hackathons, office hours, or onboarding programs for developers.
Why Prosus?
At Prosus, your colleagues include 60,000 AI agents… and your job is to figure out what that actually means. We're one of the largest operators of agentic AI on the planet, inside a $100B+ portfolio across 100+ companies and two billion people. The humans here own what AI can't do alone: judgment, creativity, and the call on what gets built next.
Own the impact. Work the ecosystem. Earn your growth. Build with backing.
Curious about our perks and benefits? Take a look at this page.
Our Diversity & Inclusion Commitment
We respect the dignity and human rights of individuals and communities wherever we operate in the world. Building an inclusive workplace where everyone feels welcome and can thrive is critical for us. We provide access to education, which helps everyone understand the important role they play and the positive impact they can have.
Want to know more about life at Prosus? Explore our culture and values.
How we rate this
Community Engineer, Toqan (Prosus AI Platform) at Prosus rates 72 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- How do you decide when an AI agent can act on its own versus asking for approval first?
- Walk me through how you've used Claude in your day-to-day work.
- What are the limits of Copilot that you've run into, and how did you work around them?
- What's a project where you used Cursor hands-on?
- Walk me through how you've used Claude Code in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: AI agents, Claude, Copilot, Cursor, and Claude Code. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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