Community Manager (North America) - FTC 6 Months
Team17 is hiring a Community Manager (North America) - FTC 6 Months for a remote role open to applicants in United States. Level rates it ; you can apply on Level.
Level's read on this job
- On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
- This is listed as a remote role.
- The posting mentions Discord, Adobe Photoshop and Adobe Premiere Pro among its tools and skills.
- Team17 has 6 other open roles on Level.
- This posting went up within the past two weeks.
AI in this role
Build and engage gaming communities across North America while gathering player feedback and managing social channels.
About the role
The purpose of this role is to build, grow and engage passionate gaming communities across North America for our WARDOGS title. As a Community Manager you will be responsible for planning and delivering community activity and campaigns that strengthen player relationships, build advocacy and provide valuable audience insight to support the ongoing success of our games.
Requirements
Main duties & responsibilities
- Develop and manage community strategy for key Team17 products
- Collect and present important community feedback to our internal production team and external developer partners throughout campaigns and help identify key areas of focus to improve engagement, retention and widen appeal
- Work closely with internal development, marketing and sales teams, as well as external partners to coordinate community led projects and ensure deadlines are met
- Act as a liaison with external partners, ensuring strong relationships are built and maintained
- Planning and managing a schedule of content that nurtures and grows Team17’s community across our owned channels
- Day-to-day social media and forum management, acting as the Team17 representative on our products and first point of contact for our players
- Organise and host livestreams in line with community campaign plans
- Act as ambassador to our titles internally and online in our communities, quickly developing an in-depth understanding of all Team17 products
- Manage multiple communities across an eclectic range of titles & genres
Key skills, knowledge & experience
Essential
- A strong understanding and experience of Team17 games and their audiences
- An unquenchable passion for video games, their development, with an expert understanding of the current video games industry
- Previous experience as a Community Manager, developing inventive and meaningful campaign strategies
- Experience of livestream production and presentation
- An ability to track, measure and collate community sentiment reports to help recognise key factors in a campaign – helping ensure campaigns deliver the best results possible, and to identify key learnings for the future.
- Experience creating engaging social media content
- Working knowledge of photo and video editing software (e.g. Adobe Photoshop and Adobe Premiere Pro)
- Excellent communications skills with the ability to build effective, collaborative relationships with a variety of stakeholders
- Experience in building & managing communities on Discord
- The ability to clearly convey information to players across different social media platforms
- Knowledge & understanding of creating content across TikTok, Twitter, Facebook and YouTube – including the ability to adapt to key trends.
How we rate this
Community Manager (North America) - FTC 6 Months at Team17 rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where community management was part of your work. What did you do?
- Tell me about a project where livestreaming was part of your work. What did you do?
- Tell me about a project where social media was part of your work. What did you do?
- Tell me about a project where player support was part of your work. What did you do?
- Walk me through how you've used Discord in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Community Management, Livestreaming, Social Media, Player Support, and Discord. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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