Contact Center Tax Specialist

PwC is hiring a Contact Center Tax Specialist. Level rates it ; you can apply on PwC.

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AI in this role

Industry/Sector

Not Applicable

Specialism

Domestic Tax Compliance

Management Level

Specialist

Job Description & Summary

The Opportunity

Join our Acceleration Center Buenos Aires and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Contact Center Tax Specialist you will support tax compliance and consulting work for partnership tax matters, including local, foreign income, and transaction tax issues. As a Specialist you will provide technical know-how, handle detailed tasks, gather information from multiple sources to analyze facts and patterns, and support targeted projects in a fast-paced environment within our Tax practice. In this role at PwC, you will apply professional and technical standards, take ownership of your work, communicate clearly with team members, and contribute to tax planning and compliance activities that help clients address operational and strategic tax matters.

Responsibilities

- Managing partnership tax compliance activities for privately held clients, including local, foreign income, and transaction tax filings
- Preparing and reviewing tax return workpapers, supporting documentation, and tax research for partnership tax matters
- Analyzing tax legislation, regulatory requirements, and client records to identify filing obligations and reporting issues
- Drafting tax documents and maintaining accurate records to support compliance, planning, and consulting activities
- Applying technical knowledge of partnership tax, direct tax, and tax accounting to address routine and complex client requests
- Supporting tax consulting projects by gathering information, evaluating facts, and developing practical recommendations
- Coordinating responses to client inquiries and internal requests with attention to deadlines and detailed deliverables
- Using digital tools and tax technology to organize data, improve workflow efficiency, and support accurate tax processing
- Understanding the importance of responsible Information Management, including Information Security and Data Protection
- Ensuring correct Information Security Management practices

What You Must Have

- Currently pursuing or have completed a Bachelor's or Master's degree in at least one of the following fields of study: Management Information Systems, Computer and Information Science, Computer Engineering, Computer Applications, Computer Programming, Computer Systems Analysis, or relevant technical or engineering degree
- Oral and written proficiency in English required

What Sets You Apart

- Contact center tax support experience handling client inquiries
- Tax compliance experience within partnership tax services
- Working knowledge of domestic tax regulations and filings
- Gathering and analyzing facts from multiple information sources
- Applying professional tax standards and firm conduct guidance
- Communicating clearly, listening actively, and adapting quickly

All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; neurodiversity; sexual orientation; gender identity or expression; marital status; or any other status protected by law. PwC is proud to be an inclusive organization and an equal opportunity employer.

Travel Requirements

Job Posting End Date

How we rate this

Contact Center Tax Specialist at PwC rates 29 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.