Content Platform Infrastructure Engineer, XCM

Amazon is hiring a Content Platform Infrastructure Engineer, XCM in Seattle, United States. It pays $126k-$170k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Uses AI ●●○○: an ordinary role that requires AI tools.
The posting mentions AWS, infrastructure management and storage lifecycle among its tools and skills.
Level classes it as a senior role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Manage and automate petabyte-scale AWS infrastructure and content platforms supporting marketing and creative production.

AWS

infrastructure-managementstorage-lifecycleautomationidentity-access-managementsecurity-compliance

Amazon's Cross Channel Marketing team (XCM) is seeking a Infrastructure Manager to own the systems behind our content platforms, serving marketing, campaign, creative, design, and production. This includes a dedicated AWS environment supporting petabyte-scale storage across multiple tiers, high-performance shared filespace supporting creative production, and the compute and automation that keep it running. This role administers those systems, automates their operation, and extends them to support new integrations with the third-party platforms our teams depend on.

The work spans storage lifecycle, backup, recovery, and continuity planning, identity and access management, and the single sign-on and credential lifecycle behind every third-party platform in the estate. This role automates that administration wherever it can, and maintains the ownership, monitoring, and support structures that keep these systems supportable as the environment grows. It also helps shepherd new tools through Amazon security review and keeps tools already in use compliant as requirements change.

We are looking for a hands-on administrator who thinks in systems and would rather automate an operational burden than absorb it. Curiosity about AI as a working tool is expected, both in applying it to infrastructure automation and in judging where it belongs. Understanding the pace and scale at which marketing and production teams work matters as much as infrastructure depth. Ambiguity is constant here: inherited systems, incomplete documentation, and dependencies that sit with vendors and internal security, identity, and tech partners.

Key job responsibilities
- Manages the AWS environment behind our content platforms, and evolves it as new workloads and integrations arrive
- Designs storage tiering and lifecycle policy across petabyte-scale content and multiple systems, determining what lives where and why
- Owns high-performance shared storage, backup, and archive across creative production and digital asset management
- Automates administration of these systems so the environment scales without adding manual work
- Maintains identity, access, and security compliance across the third-party platform estate, including single sign-on, credential lifecycle, and platform security review
- Establishes and maintains operational standards for these systems, covering ownership records, monitoring, alerting, and support processes
- Builds and secures the infrastructure new integrations run on, including credential storage and access paths for AI and third-party services
- Represents our content platform systems to other XCM technology teams, partners across Amazon, and third-party providers, so integrations are well designed and ownership is clearly defined

About the team
Find out more about XCM here: https://www.amazon.jobs/content/en/teams/international-stores/xcm

Basic qualifications

- 4+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience
- Experience using AWS services
- Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent
- Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience
- Experience implementing repeatable processes and driving automation or standardization
- Experience directly working with cloud hosting technologies (AWS, Azure, etc.)
- Direct ownership over live production cloud environment, including storage at scale, lifecycle, and compute
- Experience supporting creative, marketing or media teams and their system needs

Preferred qualifications

- Experience and understanding of the workflow within a marketing, production, or creative department or company
- Experience with multimedia content creation, or experience implementing a cloud-based technology solution
- Experience with owning SSO across platforms including federated identity, SAML or OIDC integrations and certificate rotation
- Experience with high-performance shared storage for media production, such as LucidLink, Qumulo, or Isilon
- Familiarity with how creative and post-production work moves through storage, from active editing through delivery, trafficking, and long term archive
- Experience with secrets management and secure credential exchange between systems, including AI and model API access

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Santa Monica - 126,300.00 - 170,000.00 USD annually
USA, NY, New York - 114,900.00 - 185,000.00 USD annually
USA, WA, Seattle - 104,500.00 - 160,000.00 USD annually

How we rate this

Content Platform Infrastructure Engineer, XCM at Amazon rates 45 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.

Classification

Uses AI. An ordinary role that requires AI tools.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Content Platform Infrastructure Engineer, XCM is an open job at Amazon.
Level rates this role AI Level 2 of 4: Uses AI.
The listed salary is $126k-$170k a year.
The role is based in US, WA, Seattle.
The job was posted on September 22, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Infrastructure ManagementStorage LifecycleAutomationIdentity Access ManagementSecurity ComplianceAWS

Questions you could be asked

Tell me about a project where infrastructure management was part of your work. What did you do?
Tell me about a project where storage lifecycle was part of your work. What did you do?
Tell me about a project where automation was part of your work. What did you do?
Tell me about a project where identity access management was part of your work. What did you do?
Tell me about a project where security compliance was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Infrastructure Management, Storage Lifecycle, Automation, Identity Access Management, and Security Compliance. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.

Get your CV reviewed before you apply

Send your CV and the role you want next. Your review arrives by email within 3 days.

Get a free CV review Check your resume with the ATS resume checker