Core Banking Modernization Product Delivery Governance

About this role

Wells Fargo is seeking a Senior Digital Product Manager within Consumer Banking and Lending (CBL) to support the stability and ongoing performance of critical digital products. This role will lead the resolution of post-production defects, incidents, and business issues by partnering across product, technology, line-of-business subject matter experts, and risk teams. The ideal candidate is a self-starter with deep product management expertise and a strong understanding of the product development lifecycle. This opportunity offers meaningful impact by improving product performance and advancing reliable, customer-centered digital experiences.

Learn more about the career areas and business divisions at wellsfargojobs.com

In this role, you will:

• Serve as a subject matter resource for core banking modernization post-deployment concerns, providing product management guidance to stakeholders and senior management
• Lead or participate in moderately complex digital product initiatives involving post-production defects, incidents, business concerns, and issue resolution
• Support the design, implementation, and ongoing enhancement of processes, governance cadences, and documentation for post-deployment incident tracking, business concerns monitoring, and issue management
• Apply comprehensive product management knowledge and understanding of the product development lifecycle to assess product, technology, operational, customer, and risk impacts
• Identify and assess trends, patterns, and recurring themes in post-deployment concerns; recommend process, control, or product improvements within the functional area
• Coordinate control cadences, reporting, and related issue-management activities in partnership with product, technology, business, and risk teams
• Manage assigned COSO and control walkthrough activities and provide subject matter guidance on applicable product controls
• Maintain core banking modernization risk-mitigation activities and supporting documentation at the program and product levels
• Support governance and senior leadership reporting by clearly communicating key concern themes, emerging development risks, issue status, exceptions, and risk-mitigation activities
• Independently resolve moderately complex issues and support additional projects and requests as business priorities arise

Required Qualifications:

• 4+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Strong knowledge of risk management, controls, governance, and issue-management practices

• Experience supporting core banking modernization, platform conversion, or post-deployment product stabilization
• Demonstrated ability to produce accurate, thorough documentation and maintain close attention to detail
• Strong organizational and prioritization skills, with the ability to manage multiple concurrent deliverable
• Ability to collaborate and build partnership across teams and stakeholders
• Excellent verbal, written, and interpersonal communication skills, including the ability to communicate complex information clearly and professionally

Job Expectations:   

• Ability to work a hybrid schedule
• Willingness to work on-site in accordance with current office requirement
• This position is not eligible for Visa sponsorship
• Ability to travel up to 5%

Posting Locations: 

• 401 S Tryon St, Charlotte, North Carolina

Required location/s listed above.

Please note: Job posting may come down early due to volume of applicants

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.