Credit Management Executive (AR Receipting)

Singtel is hiring a Credit Management Executive (AR Receipting) in Kuala Lumpur, Malaysia. Level rates it ; you can apply on Singtel.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Level classifies it as an executive role.
Level lists 475 other open roles at Singtel.
The role was posted in the last few days.

AI in this role

Be a part of something BIG!

Say HELLO to BIG Possibilities with Singtel KL (Sudong MY Sdn Bhd)!

Singtel is a communications technology group connecting people and businesses through innovation and digital services.

We are looking for a Credit Management Executive (AR Receipting) to ensure customer payments are accurately recorded in Singtel systems and to support a positive payment experience. Working within Credit Management and Collections, you will handle end-to-end receipting, refunds and GIRO administration, maintain audit-ready records and respond to payment-related enquiries in line with established policies.

Make an Impact by:

1. Accounts Receivable Receipting

• Manage end-to-end receipting activities for the Singtel Group, including payment monitoring, reconciliation and rectification.

• Ensure customer payments are accurately and promptly reflected in relevant Singtel systems.

• Support the administration and reconciliation of collection vendor commissions.

2. Refund Processing & Administration

• Support end-to-end refund activities, including assessing requests, raising refund cases and preparing supporting documentation.

• Check refund information for completeness and compliance with established procedures.

• Refer exceptional cases and requests outside standard guidelines to the Manager for review and approval.

3. GIRO & Customer Payment Support

• Process GIRO-related activities, including reviewing forms and issuing rejection letters where required.

• Provide clear information to customers on available payment methods and channels.

• Handle payment-related queries professionally and support a positive customer experience.

4. Audit, Reconciliation & Compliance

• Prepare and submit audit schedules and supporting information for Singtel Group activities.

• Maintain accurate records and ensure receipting, refund and GIRO processes comply with relevant policies and audit requirements.

• Identify discrepancies and follow through on necessary corrections and escalations.

5. Operational Coordination & Mailbox Management

• Manage designated shared mailboxes and respond to receipting-related requests and enquiries.

• Coordinate with relevant internal teams to resolve outstanding payment, refund and GIRO matters.

• Support operational coverage on Kuala Lumpur public holidays when required by business needs and applicable scheduling arrangements.

Skills for Success

• Degree qualification, as specified in the role requirements.

• At least 2 years of experience in accounts receivable (AR) receipting.

• Proficiency in Microsoft Excel and basic working knowledge of SAP.

• Strong analytical and communication skills, including good written and spoken English.

• Meticulous approach to financial records, reconciliation and numerical accuracy.

Basic accounting knowledge and strong interpersonal awareness are advantageous.

Your Career Growth Starts Here. Apply Now!

How we rate this

Credit Management Executive (AR Receipting) at Singtel rates 34 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.