Credit Risk and Collections Analyst

Our Group is a global reference in low-carbon energy and services. Together with our 96.000 employees, our customers, partners and stakeholders, we are committed to accelerating the transition to a carbon neutral economy through reduced energy consumption and more environmentally friendly solutions.

At ENGIE, every person plays a key role in accelerating energy transition.
Make a difference and live a meaningful professional experience.
Take on exciting challenges, grow in an innovative environment, and build a career that reflects who you truly are.

Join us and be part of the adventure of the century!

For our headquarters in Madrid, we are looking for a   Credit Risk and Collections Analyst.

Mission

You will be responsible for monitoring and analyzing credit risk, debt, and collections performance to support informed decision-making, improve cash collection, and mitigate financial risk. The role provides analytical insights, develops reporting and dashboards, identifies improvement opportunities, and supports process optimization across the order-to-cash cycle.

Functions

• Analyze credit risk, overdue debt, and customer payment behavior.
• Produce regular reports on debt, aging, DSO, and cash collection performance.
• Identify trends, risks, and improvement opportunities in collections processes.
• Develop predictive analyses, risk indicators, and early-warning alerts.
• Build and maintain dashboards and performance reporting tools.
• Support process automation and data quality improvement initiatives.
• Assess the impact of billing, disputes, and operational issues on outstanding debt.
• Coordinate activities with Collections, Billing, Customer Service, and Finance teams.
• Provide analytical support to management and contribute to continuous process improvement.

Minimum requirements

• Degree in Business, Economics, Engineering, Mathematics, Statistics, or a related field.
• 2-4 years of experience in credit risk, collections, business analytics, or financial reporting.
• Advanced Excel and experience with Power BI or similar BI tools.
• Strong analytical, problem-solving, and stakeholder management skills.
• Energy or utilities sector experience is a plus.

Committed to inclusion

At ENGIE we value and encourage diversity and inclusion. We are committed to accelerating the transition to a carbon-neutral economy achieved by integrating exceptional and diverse individuals that seek, support, and strengthen each other’s growth.

What we will provide

• We will provide you with training plans adapted to your needs and interests.
• You will have a flexible schedule and a hybrid work system + reduced working days during summer and Fridays.
• You will have the chance to adhere to corporate benefits and e-Plan (transport card, kindergarten, training, meal, health insurance among others).
• You will be part of a dynamic team in which you will truly develop and grow as a professional.
• You will work with a multidisciplinary team that will support you at all times.
• You will be part of a network of more than 96,000 professionals working to create a more sustainable world.

ENGIE is the answer if...

- You are looking for a solid professional project with professional projection.

- You value being part of the first independent energy group in the world.

- You want to grow and develop within a dynamic and challenging company.

- If you consider that your work, together with the efforts of the people who are part of the company, can and should have a positive impact on the environment.

If you want to be part of an international group, able to offer a wide variety of jobs in a dynamic and promising sector, we are waiting for you!