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Marks & Spencer

Customer Assistant - Cafe - Waterside Simply Foods

Marks & Spencer is hiring a Customer Assistant - Cafe - Waterside Simply Foods. Level rates it ; you can apply on Marks & Spencer.

Level's read on this job

  • Little AI ●○○○ is how Level rates this role: aI is not part of the work.
  • Tools and skills the posting cites include Pos System, food safety and customer service.
  • Level lists 883 other open roles at Marks & Spencer.

AI in this role

Café customer assistant to prepare food and beverages, handle orders, and deliver five-star service in a fast-paced retail environment.

Pos System
food-safetycustomer-servicecashiering

Tuesday 06:30-14:00
Wednesday 09:30-17:00
Thursday 08:00-14:00
Friday 06:30-13:00

Under 18 disclaimerTo comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

  • Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

  • Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

  • At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

  • Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.

  • Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.

How we rate this

Customer Assistant - Cafe - Waterside Simply Foods at Marks & Spencer rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Food SafetyCustomer ServiceCashieringPos System

Questions you could be asked

  1. Tell me about a project where food safety was part of your work. What did you do?
  2. Tell me about a project where customer service was part of your work. What did you do?
  3. Tell me about a project where cashiering was part of your work. What did you do?
  4. What's a project where you used Pos System hands-on?

Adapt your resume

  • List these exact terms on your resume: Food Safety, Customer Service, Cashiering, and Pos System. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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