Level

Marks & Spencer

Customer Assistant - Fashion, Home & Beauty - Glasgow Argyle Street

Marks & Spencer is hiring a Customer Assistant - Fashion, Home & Beauty - Glasgow Argyle Street. Level rates it ; you can apply on Level.

AI in this role

Deliver frontline style advice and five-star service as a Customer Assistant in Fashion, Home & Beauty at M&S Glasgow.

sparks-app
customer-serviceretail-salesfashion-advising

Work Pattern

Sunday 16:00-20:00
Tuesday 16:00-20:00
Wednesday 16:00-20:00
Saturday 16:00-20:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.

We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.

· At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. · Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.

· Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.

· Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.

· Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.

This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.

How we rate this

Customer Assistant - Fashion, Home & Beauty - Glasgow Argyle Street at Marks & Spencer rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Customer ServiceRetail SalesFashion AdvisingSparks App

Questions you could be asked

  1. Tell me about a project where customer service was part of your work. What did you do?
  2. Tell me about a project where retail sales was part of your work. What did you do?
  3. Tell me about a project where fashion advising was part of your work. What did you do?
  4. What's a project where you used Sparks App hands-on?

Adapt your resume

  • List these exact terms on your resume: Customer Service, Retail Sales, Fashion Advising, and Sparks App. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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