Customer Business Operations Specialist
NVIDIA is hiring a Customer Business Operations Specialist in Tokyo, Japan. Level rates it ; you can apply on NVIDIA.
Level's read on this job
- On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
- The posting mentions Salesforce, sales operations and crm among its tools and skills.
- Level classes it as a senior role.
- NVIDIA has 2,700+ other open roles on Level.
AI in this role
Manage sales operations, CRM systems, and customer business processes for the Japan sales team.
NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people.
Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.
Our Japan Sales Operations team seeks a seasoned and strategic Customer Business Operations Specialist. This meaningful role focuses on direct customer relationships. You will manage the entire order lifecycle, from forecast management to delivery and post-shipment support. Collaboration with sales, finance, and operations is essential to maintain smooth and reliable processes.
What you’ll be doing:
Oversee and optimize the entire sales funnel, from lead generation to deal closure
Analyze sales data and metrics to identify trends, opportunities, and areas for improvement
Develop and implement strategies to streamline sales processes and increase productivity
Manage and optimize the CRM system and other sales technologies
Collaborate with sales leadership to create accurate sales forecasts
Provide regular reporting and insights to sales leadership on sales performance
Work cross-functionally with sales, marketing, finance, and product teams to align strategies
Continuously evaluate and implement new sales tools and technologies
What we need to see:
Bachelor's degree in Business, Marketing, or related field
3+ years of experience in sales operations or related roles
Strong analytical skills with proficiency in data analysis and visualization tools
Expert knowledge of CRM systems, preferably Salesforce
Excellent project management and organizational skills
Strong leadership abilities with experience managing teams
Exceptional communication and interpersonal skills
Strategic thinker with the ability to translate data into actionable insights
Experience with sales forecasting and pipeline management
Ways to stand out from the crowd:
Experience in a high-growth technology company
Knowledge of sales methodologies and best practices
Familiarity with marketing automation tools
Experience with business intelligence platforms (e.g., Tableau, Salesforce)
The ideal candidate is a diligent problem solver who thrives in a fast-paced, customer-focused environment. You balance day-to-day execution with a mentality for continuous improvement, and you build customer trust through consistent, reliable follow-through. Ready to make a real impact? We would love to hear from you!
Widely considered to be one of the technology world’s most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package. As you plan your future, see what we can offer to you and your family www.nvidiabenefits.com/
How we rate this
Customer Business Operations Specialist at NVIDIA rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where sales operations was part of your work. What did you do?
- Tell me about a project where crm was part of your work. What did you do?
- Tell me about a project where sales forecasting was part of your work. What did you do?
- Tell me about a project where data analysis was part of your work. What did you do?
- Walk me through how you've used Salesforce in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Sales Operations, CRM, Sales Forecasting, Data Analysis, and Salesforce. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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