Customer Care Representative
AI in this role
JOB TITLE
Customer Care Representative | MAF LifeStyle | Customer Care
ROLE SUMMARY
Role Purpose: The Customer Care Representative is responsible for maximizing company sales growth and profitability by overseeing the daily routines, coaching, and developing associates to achieve better performance.
ROLE PROFILE
- Communicate all personnel, operational, and product issues to the appropriate Contact Center supervisor or manager.
- Process all customer requests accurately and efficiently.
- Focus on meeting the customer’s expectations by utilizing all resolution options,
- Communicate pertinent information to all Contact Center associates.
- Communicate effectively and efficiently with all company associates and business contacts.
- Actively participate in regular team meetings and leadership meetings, as required.
- Promote a keen sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates.
REQUIREMENTS
- High School Certificate
- Retail or sales background
- English & Arabic speaker
- Minimum 1 year of experience in Customer services
How we rate this
Customer Care Representative at Majid Al Futtaim rates 30 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Get new customer service jobs by email
One email a week with the new customer service jobs, each rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.
Free. One email a week. Unsubscribe in one click.
Similar roles
Other roles that involve little AI, at other companies.
What kind of AI work fits you?
Answer 12 practical questions in about three minutes. Get a simple profile, the work it points to, and live roles to explore next.
Find my next step