Emirates IslamicCustomer Relationship Officer - Priority Banking (UAE Nationals Only) - Dubai
Emirates Islamic is hiring a Customer Relationship Officer - Priority Banking (UAE Nationals Only) - Dubai (United Arab Emirates). Level rates it ; you can apply on Level.
AI in this role
To comply with country regulations, we are looking for UAE talent to fill this role.
Job Responsibility:
The primary purpose of this job is :
- Provide end to end customer service to Priority Banking customers as per bank TAT’s
- Assist the Relationship Managers to whom he/she is tagged by taking ownership of all servicing (queries, requests, complaints, application processing, etc.) related requirements of the customers under the RM’s portfolio. Along with supporting processing customer applications/ system requests etc.
- Ensure customers visiting the Priority Centers are serviced on priority with their requests/complaints
- Address customer complaints & provide First Contact Resolution where ever possible
- Ensure end to end follow up till the customer complaint is resolved and escalate when necessary
- Follow-up with customer post complaint resolution ensuring customer experience
- Adherence to applicable policies & procedures to safeguard bank’s interests
- Report discrepancies to management
- Ensure cross sell to each Priority Banking customer and ensure no Priority Banking customers have less than 5 products with the bank
Job Skills & Qualifications:
- High School or Bachelor degree
- Relevant experience in related/similar job
What we offer you:
- Competitive salary package
- Strong emphasis on work-life balance and wellbeing across the bank
- World-class Learning & Development platform and career development
- Generous annual leave entitlement and Private
How we rate this
Customer Relationship Officer - Priority Banking (UAE Nationals Only) - Dubai at Emirates Islamic rates 14 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Get new other jobs by email
One email a week with the new other jobs, each rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.
Free. One email a week. Unsubscribe in one click.
Similar roles
Other roles that involve little AI, at other companies.
What kind of AI work fits you?
Answer 12 practical questions in about three minutes. Get a simple profile, the work it points to, and live roles to explore next.
Find my next step