Teller UAEN ( Pipeline )- Dubai / Sharjah

About Emirates Islamic
Emirates Islamic is one of the UAE's leading Islamic banks, offering a comprehensive range of Shariah-compliant banking products and services while delivering exceptional customer experiences.

Job Purpose
To provide efficient teller services, process customer transactions accurately, ensure compliance with bank policies, and deliver excellent customer service.

Key Responsibilities

• Process cash deposits, withdrawals, transfers, cheque transactions, and loan payments accurately
• Deliver exceptional customer service and resolve customer queries professionally. 
• Promote and refer suitable banking products and services to customers. 
• Reconcile cash and maintain accurate transaction records. 
• Ensure compliance with bank policies, operational controls, AML, and KYC requirements. 

Qualifications & Experience

• High School/Secondary School education.
• 1 to 2 years of banking, customer service, or cash-handling experience.
• Strong communication and customer service skills.
• UAE Nationals preferred. 

What We Offer

• Competitive salary and benefits.
• Learning and development opportunities.
• Career growth within Emirates Islamic and ENBD Group.
• Employee banking benefits and healthcare coverage

• Discuss customers' financial circumstances and offer guidance on bank products and services that meet their needs
• Promote the bank's products and services to potential customers
• Meet financial targets across all products
• Provide quality customer service and achieve customer satisfaction
• Deal with complaints
• Comply with the bank's policies and regulations