Customer Service Support with French Language

Atos is hiring a Customer Service Support with French Language. Level rates it ; you can apply on Atos.

Level's read on this job

On Level's scale, this customer service role is Little AI ●○○○: aI is not part of the work.
Level lists 609 other open roles at Atos.

AI in this role

Eviden is an Atos Group business with an annual revenue of circa € 5 billion and global leader in data-driven, trusted, and balanced digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing, and security, it brings deep expertise for all industries in more than 53 countries. By uniting outstanding highend technologies across the full digital continuum with 57,000 best-in-class talents, Eviden expands the possibilities of data and technology, now and for generations to come

What are we looking for?

We are looking for cool people eager to start a meaningful career in the financial area in one of the biggest IT Companies in Romania for a full-time position. You can take the first step on a clear career path, with multiple development opportunities both on technical and non-technical fields. Our growing team waits for you.

Key Accountabilities:

You will assist the clients through phone or/and ticketing system for various types of financial operations, such as card/ banking application blocking, due to fraud/ lost/ theft.
You will provide information related to bank account statement, payment transactions, banking card status.
You will provide assistance to those clients who want to lodge an appeal for their order.

Desired Profile:

French language mandatory - min B2 level
English language – beginner (A2)
Flexibility and availability for shift schedule
Team working skills
Ability to communicate in a clear manner both written and spoken
Customer service and attention to details skills

What we offer?

We can shape your career by adding trainings and certifications in line with your job
We have competitive benefits in different sectors
You can specialize and became an expert in financial operations
We can offer you an international environment where you can get in touch with clients from different worldwide sectors
The last but not the least: competitive salary and performance bonuses
Have extra vacation days relying on your experience

Let’s grow together

How we rate this

Customer Service Support with French Language at Atos rates 37 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.