Customer Success Supervisor - Signature - Elk Grove Village, IL

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Work Schedule

Monday through Friday 8:00 AM – 5:00 PM
Travel Requirements

Travel is expected on a weekly basis within the assigned territory of Elk Grove

No overnight travel is anticipated.

Job Summary:

May lead projects or processes with moderate risk and/or complexity and may lead small teams. Prioritizes tasks within the team and collaborates with other team members to achieve departmental objectives. Provides guidance to team members with less experience or knowledge and serves as a resource for colleagues. Solves difficult and occasionally complex problems using subject matter expertise to influence outcomes. May coach and review the work of lower-level professionals. Impacts the achievement of customer, operational, project, or service objectives, with work guided by team and departmental goals.

Required Skills/Experience

To be considered for this position, candidates must demonstrate:

Strong organizational skills.
High integrity and professionalism.
Curiosity and a desire for continuous learning.
At least 2 years of sales experience.
Ability to influence, collaborate, and build relationships across teams.
Strong problem-solving and decision-making abilities.
Bachelor's Degree or International Equivalent preferred.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Pay Range:

The salary range for this position is $64.680,00/year to $113.220,00/year. Actual compensation is based on various factors such as location, job-related knowledge, skills, education/training, and work experience. This position is eligible for our sales incentive plan and offers the annual management incentive plan, subject to applicable eligibility requirements. Incentives are not guaranteed and are dependent upon individual and/or company performance. Our company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.

How we rate this

Customer Success Supervisor - Signature - Elk Grove Village, IL at UPS rates 33 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.