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Data Center Controls Technician, US-West, PHX

Amazon is hiring a Data Center Controls Technician, US-West, PHX. It pays $33-$58/hr and Level rates it ; you can apply on Amazon.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • The posting mentions BMS, EPMS and building management systems among its tools and skills.
  • Level classes it as a mid-level role.
  • Amazon has 20,000+ other open roles on Level.
  • Posted within the past two weeks.

AI in this role

Maintains and optimizes Building Management Systems and Electrical Power Monitoring Systems in AWS data centers.

BMSEPMS
building-management-systemsindustrial-controlstroubleshootinghardware-provisioning
As a member of the Global Controls Team, you will collaborate with highly motivated operators, engineers and technicians in the data center industry to maintain and optimize critical infrastructure systems. You will be responsible for troubleshooting and maintaining the Building Management System (BMS) and Electrical Power Monitoring System (EPMS) while developing new processes and standards that drive innovation in the controls space.

AWS data centers utilize sophisticated industrial control systems to automatically operate mechanical equipment, maintaining optimal temperature and pressure conditions throughout the facilities. These systems integrate and monitor multiple critical components, including generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic and static transfer switches, air-cooled and water-cooled chillers, pumps, cooling towers, heat exchangers, Computer Room Air Handlers (CRAHs), and air economizers. Within this industrial control system infrastructure, the BMS serves as the primary control platform for all mechanical systems within the data center, while the EPMS functions as the primary monitoring platform for all electrical systems. This position offers the opportunity to work with cutting-edge technology in mission-critical environments while contributing to the reliability and efficiency of AWS's global infrastructure.

Key job responsibilities
Manage small to medium-sized projects and programs.
Perform point-to-point checkouts, first-line diagnostics, troubleshooting, and maintenance of BMS/EPMS code and hardware.
Provision servers, controllers, industrial PCs, and networks; test communication with third-party devices.
Install, replace, configure, and calibrate sensors.
Read and interpret electrical schematics and control panel drawings, applying closed-loop controls and field sensor scaling.
Supervise low-voltage contractors per AWS requirements.
Provide commissioning and systems-level testing; create red-lined drawings and documentation.
Follow change management processes for work requests and methods of procedures.
Participate in factory witness tests and perform root cause analysis during testing and commissioning.
Monitor ticketing systems, prioritize tasks, and manage service agreements (vendor scheduling, QA, invoice review).
Enforce on-site safety methodology.

Physical Requirements Lift and move up to 50 lbs; use ladders, platforms, and OSHA-standard PPE including safety harnesses.

A day in the life
As a Data Center Controls Technician, your primary customers are Data Center Engineering Operations (DCEO), who rely on you to keep Building Management Systems (BMS) and Electrical Power Monitoring Systems (EPMS) healthy and operational. On a given day, you are the boots on the ground solving problems that directly impact data center availability. You might diagnose a controller communication loss, calibrate instruments feeding inaccurate data to operators, or supervise vendors performing quarterly maintenance. For new builds, you perform point to point testing and support commissioning alongside construction teams.

Basic qualifications

- High school or equivalent diploma
- Associate's degree, trade school certification, or other certified training in a related technical field with 1+ years of relevant industrial Controls or HVAC controls experience, OR 3+ years of relevant industrial or HVAC controls experience in lieu of a degree.
- Basic understanding of Industrial controls system, knowledge of meters, devices, sensors, relays and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment in a data center, hospitals, large commercial complex, water, power, oil & gas or similar industries.
- 1+ years of experience working with low voltage controls, wiring, networking signals, electrical and mechanical systems, computers and operating systems.
- Ability to work non-standard hours and differing work rotations/shifts and overtime as required.

Preferred qualifications

- Associate's degree in related field
- International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.
- Experience using common communication protocols (MQTT, BACnet, and/or MODBUS).
- 5+ years of experience in controls/automation, construction or related field in a technical environment.
- Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures.
- Experience in data centers or mission critical environment
- Fundamental knowledge of network design and layout as well as low voltage (copper/fiber) cabling.
- Prior AWS/Amazon experience
- 4+ Yr. Military Service

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.



USA, AZ, Avondale - 32.93 - 57.64 USD hourly

How we rate this

Data Center Controls Technician, US-West, PHX at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Building Management SystemsIndustrial ControlsTroubleshootingHardware ProvisioningBMSEPMS

Questions you could be asked

  1. Tell me about a project where building management systems was part of your work. What did you do?
  2. Tell me about a project where industrial controls was part of your work. What did you do?
  3. Tell me about a project where troubleshooting was part of your work. What did you do?
  4. Tell me about a project where hardware provisioning was part of your work. What did you do?
  5. Walk me through how you've used BMS in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Building Management Systems, Industrial Controls, Troubleshooting, Hardware Provisioning, and BMS. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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