Data Center Operation Technician

Amazon is hiring a Data Center Operation Technician in Melbourne, Australia. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include Linux, hardware troubleshooting and networking.
Level classifies it as a mid-level role.
Level lists 21,000+ other open roles at Amazon.

AI in this role

Maintain critical physical infrastructure, servers, and networking equipment for a large-scale government cloud environment.

linux

hardware-troubleshootingnetworkingdata-center-operationscomputer-architectureinfrastructure-maintenance

G'day! You've found an opportunity that could define your next chapter.

Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. More information regarding security clearances can be found at https://www.agsva.gov.au/.

The Mission — Why This Programme, Why Now?
You're joining at the defining moment of one of the most significant technology programmes Australia has ever undertaken. This programme will build and operate the dedicated cloud giving Australia's national security community and its allies the capability to see more, share more, innovate and act faster than ever before.

Your Role in the Story
Imagine being the person who keeps one of the world's largest and most critical information system infrastructures running at peak performance. As a Data Centre Technician, you'll be the hands-on expert who ensures the physical backbone of the cloud never misses a beat. Every server you deploy, every cable you run, every issue you troubleshoot directly enables Australia's national security community to operate with confidence.

This isn't just maintenance — it's mission-critical stewardship. You'll apply deep knowledge of computer architecture and the OSI model to solve complex, real-world problems that most engineers only read about.

You'll join an expanding Infrastructure Operations team where your growth trajectory is limited only by your ambition. The skills you build here — across hardware, networking, Linux systems, and large-scale operations — will make you one of the most versatile infrastructure professionals in the country.

Benefits
- Learning & development — AWS training and certification support, access to internal learning platforms.
- Health, income protection and life cover — Amazon subsidises private health insurance premiums, and group salary continuance and life insurance are included at no cost to you.
- Military differential pay launching in Australia — Australian employees taking defence reserve leave may receive up to 52 weeks of military differential pay to help cover the difference in pay while serving.
- Employee Assistance Program — Free, confidential support 24 hours a day, 7 days a week for you and your family — mental health, financial coaching, legal questions, and everyday life events.
- Family-building benefit — Access to Maven for fertility treatment, adoption support, surrogacy, and parenting coaching.
- Amazon Extras & employee discount — cashback and discounts across hundreds of retail, fitness, travel, and lifestyle partners.

Key job responsibilities
Building and Deploying
You'll install and configure racks to internal SLAs, plan and track capacity, and deploy cabling infrastructure that forms the nervous system of the cloud. Every rack you stand up expands Australia's sovereign capability.

Troubleshooting and Resolving
When trouble tickets land, you'll prioritise with precision and resolve with speed. You'll serve as the escalation point for all systems issues — the person teams turn to when problems get complex. Your Linux expertise will be your superpower as you deep dive into server-level challenges that others can't crack.

Leading Through Complexity
During high-severity incidents, you'll be the technical point of contact — coordinating response, communicating clearly, and driving resolution. You'll meet 24x7 on-call requirements during shift rotations, knowing that your vigilance directly protects national capability.

Physical Excellence
You'll work confidently with equipment up to 20 kg, navigate cramped spaces and elevated locations, and do it all within rigorous health and safety guidelines. This is infrastructure work at its most tangible and rewarding.

Basic qualifications

- Valid and active driver's license
- Experience with computer hardware troubleshooting and repair
- Ability to cover 24x7 shift rotation

Preferred qualifications

- Experience in data center
- Experience in Network protocols like DNS/DHCP/TCP
- Knowledge of TCP/IP networks

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Data Center Operation Technician at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Data Center Operation Technician is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in AU, VIC, Melbourne.
The job was posted on October 2, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Hardware TroubleshootingNetworkingData Center OperationsComputer ArchitectureInfrastructure MaintenanceLinux

Questions you could be asked

Tell me about a project where hardware troubleshooting was part of your work. What did you do?
Tell me about a project where networking was part of your work. What did you do?
Tell me about a project where data center operations was part of your work. What did you do?
Tell me about a project where computer architecture was part of your work. What did you do?
Tell me about a project where infrastructure maintenance was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Hardware Troubleshooting, Networking, Data Center Operations, Computer Architecture, and Infrastructure Maintenance. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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