Data Center Technician, CLT DCO

Amazon is hiring a Data Center Technician, CLT DCO. It pays $28-$49/hr and Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include AWS, hardware troubleshooting and data center operations.
Level classifies it as a mid-level role.
Level lists 21,000+ other open roles at Amazon.

AI in this role

Maintain AWS data center hardware and network infrastructure, ensuring seamless cloud operations and high availability.

aws

hardware-troubleshootingdata-center-operationsnetwork-diagnostics

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.
Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Work schedule may not be a standard work week. Specific days and hours may vary depending on specific site and/or schedule needs.

NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.

NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.

Key job responsibilities
-Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
-Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
-Performing on-call duties and participating in scheduled maintenance and change management activities
-Contributing to documentation and process improvement initiatives based on your analysis of operational issues
-Helping to interview, train and onboard new team members

Physical Requirements:
-Lifting and moving material up to 40 pounds each
-Working in cramped and/or elevated locations
-Bending, lifting, stretching, and reaching
-Standing and walking for up to 8+ hours a day
-Ascending and descending ladders, stairs, and gangways safely and without limitation

Work in an industrial environment
-Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).
-This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.

Essential Requirements:
-Ability to travel to or commute between data center locations as needed
-Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
-Travel frequency will vary based on business needs and operational status of assigned facility

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

A day in the life
Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:

-Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
-Show a strong aptitude for troubleshooting and problem solving
-Solve problems at their root and step back to understand the broader context
-Maintain service level agreements through the implementation of proactive issue detection and reporting
-Are biased to act in the absence of direction or support
-Improve effectiveness through process innovation

You will be required to work shift work that will include days/nights/weekends/holidays.

Basic qualifications

- High school or equivalent diploma
- 1+ years of computer/server hardware troubleshooting or related IT experience
- Work a flexible schedule including weekends, nights, and holidays

Preferred qualifications

- Knowledge of network design, protocols and Layer 1/2 troubleshooting
- Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or experience in a relevant field (e.g., Computer Science, Networking Engineering)
- Experience in a data center or other critical environment
- Experience managing work and priorities through a ticketing system

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, NC, HAMLET - 27.98 - 48.99 USD hourly

How we rate this

Data Center Technician, CLT DCO at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Data Center Technician, CLT DCO is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The listed pay is $28-$49/hr.
The role is based in US, NC, Hamlet.
The job was posted on August 12, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Hardware TroubleshootingData Center OperationsNetwork DiagnosticsAWS

Questions you could be asked

Tell me about a project where hardware troubleshooting was part of your work. What did you do?
Tell me about a project where data center operations was part of your work. What did you do?
Tell me about a project where network diagnostics was part of your work. What did you do?
What's a project where you used AWS hands-on?

Adapt your resume

List these exact terms on your resume: Hardware Troubleshooting, Data Center Operations, Network Diagnostics, and AWS. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

Want an expert to read your CV for this job?

Free. Send your CV and the role you want next. We reply by email within 2 to 4 business days.

Get a free CV review Get an express CV review Check your resume with the ATS resume checker