Data Centre Manager, Infrastructure Delivery Operations

Amazon is hiring a Data Centre Manager, Infrastructure Delivery Operations in Melbourne, Australia. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Tools and skills the posting cites include data center operations, team management and incident management.
Level classifies it as a senior role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

Manage data center operations, technicians, and infrastructure delivery processes across the Melbourne cluster.

data-center-operationsteam-managementincident-managementhealth-and-safety

Amazon Web Services (AWS) is a fast-paced computing technology company and the world's leading cloud infrastructure provider, operating a global network of mission-critical data centers that power innovation for millions of customers. As we continue our rapid expansion across the Asia-Pacific region to support the demands of our customers, we're seeking an exceptional Data Center Operations Manager to join our Melbourne (MEL) cluster operations and drive operational excellence at scale.

As part of our infrastructure management team, you'll be a proven technology-focused leader with a passion for devising innovative concepts and strategies that will take AWS Data Center Operations to the next level. This is a high-impact leadership role where you'll collaborate with, lead, and mentor diverse teams of skilled data center technicians with a variety of capabilities, driving strategic initiatives and ensuring uptime for critical infrastructure supporting AWS customers globally.

This position will be responsible for data center operations with a relentless focus on continuous improvement to ensure we continue to deliver the highest level of service to our customers. As a successful applicant, you will get to manage the world's largest computing infrastructure. Every day you will innovate and help us solve exciting, challenging, and complex problems—managing complex technical escalations, implementing innovative solutions that set new standards for data center operations across the region, and driving for operational excellence in all areas of your role.

Key job responsibilities
Managing and developing teams of efficient Data Center Technicians, providing both technical and leadership expertise and ensuring highest levels of performance
Maintaining existing co-located and in-house Data Centers.
Help build and bring online new Data Centers.
Constantly improving all our processes and procedures. We believe there is nothing we cannot improve.
Assisting & managing relationships with external vendors & contractors.
Liaising with internal teams & management groups.
Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers.
Creating and maintaining metrics of all aspects of our Data Centers and utilizing those metrics to drive positive improvements.
Assisting in implementing service methodologies that include incident management, problem management, change management, capacity management.

Basic qualifications

- 2+ years of people management experience
- Experience delivering complex projects with prior ownership of the operation of a mission-critical team and/or product
- In-depth knowledge and expertise in change/incident management.
- Experience with data mining and data analysis
- Experience and knowledge of cabling best practices.

Preferred qualifications

- Experience with system management tools and client/server environments
- 2+ years of direct people management leading a team of consultants experience
- Experience in delivering design solutions for projects of large scope and complexity
- High degree of organization and detail-orientation.
- High literacy in security and customer data protection.

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Data Centre Manager, Infrastructure Delivery Operations at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Data Centre Manager, Infrastructure Delivery Operations is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in AU, VIC, Melbourne.
The job was posted on September 16, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Data Center OperationsTeam ManagementIncident ManagementHealth And Safety

Questions you could be asked

Tell me about a project where data center operations was part of your work. What did you do?
Tell me about a project where team management was part of your work. What did you do?
Tell me about a project where incident management was part of your work. What did you do?
Tell me about a project where health and safety was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Data Center Operations, Team Management, Incident Management, and Health And Safety. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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