Datacenter Ops Technician , DCC Communities

Amazon is hiring a Datacenter Ops Technician , DCC Communities in Queretaro, Mexico. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include Networking, Hardware Diagnostics and Ticketing System.
Level classifies it as a mid-level role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

Data Center Operations Technician ensuring reliability and performing hardware and network diagnostics and repair for AWS.

NetworkingHardware DiagnosticsTicketing System

hardware-repairnetwork-troubleshootingdata-center-operationscabling

Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Technician to join our expanding Infrastructure Operations team.

Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics followed by physical repair and may include participation in an on-call rotation. All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, and fix problems within the Data Center Space. This team works in an environment that operates 24/7.

Key job responsibilities
• Experience working in a Data Center environment
• Understanding of network design, protocols and troubleshooting.
• Understanding of storage devices.
• Experience in Hardware diagnostics and repair.
• Software installation and configuration.
• Experience managing work and priorities through a ticketing system
• rotational Shiftwork

About the team
Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Basic qualifications

- High school or equivalent diploma
- 2+ years of computer hardware troubleshooting and repair experience
- 2+ years of computer networking experience
- 1+ years of data center experience
- Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies
- Can lift and rack equipment up to 40 pounds

Preferred qualifications

- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Datacenter Ops Technician , DCC Communities at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Datacenter Ops Technician , DCC Communities is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in MX, QUE, Queretaro.
The job was posted on June 15, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Hardware RepairNetwork TroubleshootingData Center OperationsCablingNetworkingHardware DiagnosticsTicketing System

Questions you could be asked

Tell me about a project where hardware repair was part of your work. What did you do?
Tell me about a project where network troubleshooting was part of your work. What did you do?
Tell me about a project where data center operations was part of your work. What did you do?
Tell me about a project where cabling was part of your work. What did you do?
Walk me through how you've used Networking in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Hardware Repair, Network Troubleshooting, Data Center Operations, Cabling, and Networking. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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