Developer Support Engineer (Sunnyvale)

JFrog is hiring a Developer Support Engineer (Sunnyvale) (United States). It pays $90k-$105k a year and Level rates it ; you can apply on JFrog.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions Bash, Python and Groovy among its tools and skills.
Level classes it as a mid-level role.
JFrog has 68 other open roles on Level.

AI in this role

Provide technical support and troubleshoot complex CI/CD scenarios for enterprise software customers.

bashpythongroovyjavanginxtomcatldap

ci-cdtroubleshootingdebugginglinuxnetworking

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including 80% of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey?

We are looking for top-notch Developer Support Engineers onsite at our Sunyvale office, to be partners rather than just employees and be the technical focal point for JFrog customers. Besides a wild ride and a lot of learning, we’ll leap your career forward!

As a Developer Support Engineer in JFrog you will...

Troubleshoot and Investigate complex customer’s CI/CD scenarios and provide innovative solutions for their requirements
Develop scripts in Bash, Python, Groovy for debugging and automating
Set up JFrog applications and 3rd party products in various development environments
Analyze log files, thread dumps, HTTP traffic, JVM and OS parameters
Reproduce customer scenarios and fill relevant bugs/features
Maintaining and improving a knowledge base of known issues and solutions
Integrate and collaborate with JFrog’s R&D, QA, Release and Sales teams
Ability to work in flexible hours and on weekends while needed

To be a Developer Support Engineer in JFrog you need…

BS or equivalent in Computer Science, Computer Engineering, Management Information Systems, or Information Technology, plus 2 years or similar experience.
Customer-facing experience, 3-5+ years.
Able to manage complex, escalated cases, involving multiple architectures across multiple platforms.
Experience in Linux - Mandatory
Strong technical software-related debugging skills - Mandatory
Understanding of Java or other compiled language - Mandatory
Knowledge/experience with databases, LDAP, Apache https, Apache Tomcat - Advantage
Experience with networking and reverse proxy (nginx/httpd) - Advantage
Experience in the DevOps industry - Advantage
Spanish speaking skills - preferred

WHAT JFROG CAN OFFER…

At JFrog, base salary is only one component of our compensation package.
This position has a base salary range between $90,000 to $105,000. Base salary will be based on your skills, qualifications, experience and location.
JFrog embraces hybrid work: 3 days in office / 2 days remote.
This position also includes an equity package of restricted stock units (RSU). In addition, JFrog employees are eligible to participate in our Employee Stock Purchase Plan.
JFrog provides employees comprehensive benefits including medical, dental, vision, retirement, wellness and much more!

JFrog is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status or any other category protected by law.

How we rate this

Developer Support Engineer (Sunnyvale) at JFrog rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Developer Support Engineer (Sunnyvale) is an open job at JFrog.
Level rates this role AI Level 1 of 4: Little AI.
The listed salary is $90k-$105k a year.
The role is based in Sunnyvale, California.
The job was posted on September 8, 2026.
Seniority: mid.
Applications are handled by JFrog. Apply on JFrog

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

CI/CDTroubleshootingDebuggingLinuxNetworkingBashPythonGroovy

Questions you could be asked

Tell me about a project where ci/cd was part of your work. What did you do?
Tell me about a project where troubleshooting was part of your work. What did you do?
Tell me about a project where debugging was part of your work. What did you do?
Tell me about a project where linux was part of your work. What did you do?
Tell me about a project where networking was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: CI/CD, Troubleshooting, Debugging, Linux, and Networking. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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