Level

HP

DFE Service Product Manager

HP is hiring a DFE Service Product Manager. Level rates it ; you can apply on HP.

Level's read on this job

  • Level rates this role Little AI ●○○○: aI is not part of the work.
  • Tools and skills the posting cites include product lifecycle management, digital printing and prepress.
  • Level classifies it as a mid-level role.
  • Level lists 846 other open roles at HP.
  • The role was posted within the past week.

AI in this role

Manage the end-to-end product lifecycle of digital front end systems, driving service strategies, NPI activities, and continuous improvement.

product-lifecycle-managementdigital-printingprepressproject-managementcross-functional-leadership
DFE Service Product Manager

Description -

The DFE team within the Service Product Quality (SPQ) Department is looking for a DFE Service Product Manager to join our team.
This role is responsible for managing a large installed base of more than 6,300 DFE systems worldwide and overseeing the entire product lifecycle, from new product introduction and field implementation through end-of-life management.
This position offers a unique opportunity to work across multiple disciplines, develop broad expertise, and contribute to strategic initiatives that impact both HP Indigo and our customers. It also provides significant opportunities for professional growth and career development.

As a DFE Service Product Manager, you will serve as the service focal point for the product, combining technical, business, and operational leadership to drive productivity, Total Customer Experience (TCE), and business improvements.
The role involves close collaboration with multiple organizations across HP Indigo, including R&D, Marketing, Operations, and regional service teams worldwide.

 

Responsibilities

  • Leading New Product Introduction (NPI) activities in accordance with the Product Lifecycle (PLC) process
  • Defining and driving service strategies
  • Managing field communications
  • Monitoring and analyzing service KPIs
  • Overseeing knowledge and documentation management
  • Supervising escalations and known issues
  • Driving continuous improvement initiatives across the product lifecycle

 

Qualifications

  • Proven experience in the digital printing industry - Must
  • Familiarity with Prepress, workflows, and DFE (Digital Front End) Solutions - Must
  • Experience in software/system-oriented integration environments - Advantage
  • Background working within multidisciplinary global organizations - Advantage
  • Strong technical and analytical capabilities
  • Excellent project management and problem-solving skills
  • A self-managing nature
  • Ability to manage complex situations and drive cross-functional collaboration
  • Strong presentation and communication skills
  • Excellent English proficiency
  • Flexibility to work with global teams across different time zones

 

#LI-POST

Job -

Engineering

Schedule -

Full time

Shift -

No shift premium (Israel)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

How we rate this

DFE Service Product Manager at HP rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Product Lifecycle ManagementDigital PrintingPrepressProject ManagementCross Functional Leadership

Questions you could be asked

  1. Tell me about a project where product lifecycle management was part of your work. What did you do?
  2. Tell me about a project where digital printing was part of your work. What did you do?
  3. Tell me about a project where prepress was part of your work. What did you do?
  4. Tell me about a project where project management was part of your work. What did you do?
  5. Tell me about a project where cross functional leadership was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Product Lifecycle Management, Digital Printing, Prepress, Project Management, and Cross Functional Leadership. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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