Director, Digital Payments Solution Engineer

Mastercard is hiring a Director, Digital Payments Solution Engineer in New York, United States. Level rates it ; you can apply on Mastercard.

Level's read on this job

Works on AI ●●●○ is how Level rates this role: the daily work is on AI products, without building the model.
Tools and skills the posting cites include AI agents, solutions engineering and digital payments.
Level classifies it as a lead role.
Level lists 1,100+ other open roles at Mastercard.
The role was posted within the past week.

AI in this role

Lead solution engineering to build scalable payment and agentic commerce solutions in partnership with digital and AI firms.

ai-agentssolutions-engineeringdigital-paymentspartnership-managementagentic-commercebusiness-development

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Digital Payments Solution Engineer

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

The goal of the Digital Partnership Solution Engineering team is to partner with key stakeholders in digital space, including device manufacturers, operating system providers, wallet service, including AI firms, agentic providers, startups, large issuers, digital wallets, merchants, acquirers, and payment service providers to execute Mastercard’s digital strategy, while identifying new business development and revenue generating opportunities.
We aim to achieve this goal of defining new payment experiences through direct engagement with these partners, and by packaging solutions that leverage Mastercard’s assets, like Digital, Loyalty, Advisors, Security, Acceptance, and Processing solutions.
This is a unique opportunity to join a highly motivated growing team, help build unique relevant solutions and shape the evolution of the payments industry, to create a world beyond plastic, with valued experiences for consumers and end users, while also enabling merchants to reach new consumers in ways not possible in the pre-digital world.
We are looking for Engineers to join our Solutions Engineering Team, who can help build compelling and scalable payment and Agentic Commerce solutions with Mastercard’s flagship digital commerce product, Mastercard Agent Pay. The ideal candidate will be highly motivated, intellectually curious, analytical, and excited by the challenge of balancing the needs of many diverse stakeholders.

Role

The Director, Product Architect, Solution Engineering will be focused on defining Mastercard's strategy to enable access to digital credentials wherever consumers engage with the world for payments. This individual will drive components of Mastercard’s digital product suite from concept to market launch and scale across global markets by working with Digital Partners
• Define the Solution Strategy: Partner with Mastercard’s flagship digital commerce product business owners to define and evolve the solution strategy as the product moves from concept to market.
• Lead Technical Engagements: Own the end-to-end technical relationship with global digital partners, from early-stage ideation through to scaled deployment of payment solutions.
• Solution Design & Architecture: Translate complex partner requirements into robust, scalable, and secure solution architectures leveraging Mastercard’s different payments products suite and technology platforms.
• Partner Collaboration: Work closely with AI agents, digital wallets, and commerce platforms to co-create solutions that integrate Mastercard’s digital credentials and payment capabilities into new digital interfaces and consumer experiences.
• Cross-Functional Leadership: Collaborate with Product, Engineering, Operations, and Regional teams to ensure alignment on technical strategy, delivery timelines, and go-to-market execution.
• Prototype & Innovate: Partner with Mastercard’s prototyping and innovation teams to rapidly test and validate new payment use cases and interfaces.
• Commercial & Strategic Input: Support the development of commercial models, pricing strategies, and go-to-market plans by providing technical feasibility assessments and partner feedback.
• Global Coordination: Act as the central technical point of contact for regional digital teams, ensuring consistency in solution design and partner onboarding across markets.
• IP & Compliance: Identify opportunities for intellectual property creation and ensure all solutions comply with Mastercard’s data, security, and business model standards.

All About You

• High level of fluency in AI, including deep technology foundations and thorough industry awareness of payments.
• Awareness and understanding of Mastercard's key customers, partners, and external stakeholders in these areas, including Issuers, Payment Service Providers, Acquirers, Digital Wallet Operators, and Merchants.
• Strong experience and knowledge of the business drivers and technology of consumer payments, especially digital wallets, tokenization, and authentication, across global regions and markets.
• Experience working with AI/ML platforms, agentic systems, or conversational interfaces is a strong plus.
• Possess a blend of analytical capability, strategic thinking, and emotional intelligence and able to dive deep on all areas of the business to deliver creative solutions to unstructured problems.
• Comfortable communicating strategy, project status, and complex ideas to executive leadership.
• Experience working in a global, matrixed organization and managing cross-regional initiatives.
• Willing to hear new ideas and objectively consider challengers in the interest of achieving the best possible customer outcomes.
• Bachelor's degree required.
• Strong written and verbal communication skills.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. THIS POSTING RELECTS ONE OR MORE CURRENT VACANCIES ON OUR TEAM, AND MASTERCARD INTENDS TO FILL THIS POSITION BY 01/19/2027. If the fill date has passed, Mastercard intends to fill this position as soon as possible.

Pay Ranges

New York City, New York: $187,000 - $318,000 USD

How we rate this

Director, Digital Payments Solution Engineer at Mastercard rates 60 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Director, Digital Payments Solution Engineer is an open job at Mastercard.
Level rates this role AI Level 3 of 4: Works on AI.
The role is based in New York City, New York.
The job was posted on October 21, 2026.
Seniority: lead.
Applications are handled by Mastercard. Apply on Mastercard

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

AI agentsSolutions EngineeringDigital PaymentsPartnership ManagementAgentic CommerceBusiness Development

Questions you could be asked

How do you decide when an AI agent can act on its own versus asking for approval first?
Tell me about a project where solutions engineering was part of your work. What did you do?
Tell me about a project where digital payments was part of your work. What did you do?
Tell me about a project where partnership management was part of your work. What did you do?
Tell me about a project where agentic commerce was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: AI agents, Solutions Engineering, Digital Payments, Partnership Management, and Agentic Commerce. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

Want an expert to read your CV for this job?

Free. Send your CV and the role you want next. We reply by email within 2 to 4 business days.

Get a free CV review Get an express CV review Check your resume with the ATS resume checker

Get new software engineering jobs (Works on AI ●●●○ or higher) by email

One email a week with the new software engineering jobs (Works on AI ●●●○ or higher), each rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.

Free. One email a week. Unsubscribe in one click.