Director, Services Business Development

Mastercard is hiring a Director, Services Business Development in Kuala Lumpur, Malaysia. Level rates it ; you can apply on Mastercard.

Level's read on this job

On Level's scale, this sales role is Little AI ●○○○: aI is not part of the work.
Level classifies it as an executive role.
Level lists 1,100+ other open roles at Mastercard.
The role was posted in the last few days.

AI in this role

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Services Business Development

Overview:
The Services Business Development team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, Test & Learn experimentation, and data-driven information and risk management services. Client verticals include Financial Institutions, Retail & Commerce and Digital Partners, Governments, and many others.

Role:
An exciting opportunity to work with some of Mastercard’s most important global and regional clients particularly in the CNPF (Commercial and New Payments flow) space across Malaysia, Thailand and Singapore, and working as a trusted and valued service partner within the Services BD incubator team to drive innovation and growth opportunities across the region.

Key responsibilities include:
• Generate and maintain Services revenue opportunities with strategically important SME and Commercial issuers, acquirers and ecosystem participants across Malaysia, Thailand and Singapore
• Work with regional internal Commercial and New Payment flows in market teams to identify Services opportunities
• Foster strong relationships with key client executives, as well as internally with key Mastercard stakeholders that tie directly to ROI, and are built on a foundation of trust and value creation
• Support the development of creative business solutions for complex business problems across the Services business, including consulting, insights and analytics, Test & Learn, loyalty, marketing services and security solutions etc
• Managing sales pipeline, advancing early-stage opportunities to approvals and signature, with continued engagement post sales, e.g., project delivery
• Proactively identify customer risk and opportunity signals; develop comprehensive strategies to combat and/or limit erosion

All About You:
• Working experience with financial institutions, preferably with strong understanding of Transaction Banking or SME Banking
• Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership and subject matter expertise
• Preferably strong consulting and / or data driven solution selling background
• Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence to effectively advance business opportunities and generate revenues
• Strong communication and presentation skills and an ability to establish credibility with CEO-1/CEO-2
• Strategically focused and solution oriented with proven history of dedicated, high-energy, patient, and customer-centric behavior
• Leverage and synthesize data to analyze business challenges and opportunities
• Embrace a high performance culture and embody a “can-do” attitude
• Balance working autonomously and seeking direction when required within a complex environment
• MBA/post graduate preferred

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

How we rate this

Director, Services Business Development at Mastercard rates 37 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.