Director, Solutions Management

Visa is hiring a Director, Solutions Management in Austin, United States. It pays $173k-$277k a year and Level rates it ; you can apply on Visa.

Level's read on this job

Uses AI ●●○○ is how Level rates this role: an ordinary role that requires AI tools.
The posting mentions ChatGPT, Copilot and Microsoft Copilot among its tools and skills.
Level classes it as a senior role.
Visa has 826 other open roles on Level.

AI in this role

Manage payment solutions and pre-sales technical integrations while leveraging generative AI tools for everyday workflow efficiency.

ChatGPTCopilotMicrosoft Copilot

product-managementpre-salessolution-designgenerative-ai

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Solutions Management professionals work with clients (external and internal) and use their knowledge of product, industry, and technology to design holistic solutions to meet business and technical needs across individual customers, customer segments, and regions. They include product technical experts during the sales process that provide pre-sales technical advice and technical demos to customers about Visa products. They work hands-on with customers to demonstrate product integrations. They support clients to optimize their use and performance of Visa’s products.

All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.

Key Responsibilities:

Collaborate with clients and internal stakeholders to design and deliver holistic solutions that address business and technical needs.
Provide pre-sales technical advice and product demonstrations to customers, showcasing Visa product capabilities and integrations.
Work directly with customers to support product integration and optimize the use and performance of Visa’s solutions.
Leverage industry and technology knowledge to inform solution design and client support.
Support the sales process by acting as a product technical expert and advisor.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
Strong experience with Core Banking products, particularly within the U.S. market.
Experience in product development methodologies.
Experience in transforming business ideas into detailed requirements for technology teams to deliver new products or enhancements.
Experience in data analysis, modeling, and visualization.
Experience in managing simultaneous tasks and projects with multiple workstreams.
Experience in project management and Agile development.
Experience in systems thinking and understanding of software development processes, including API-driven solutions and cloud technology.
Able to demonstrate strong hands-on technical awareness, with the ability to engage credibly with engineers, understand system architecture and APIs, and translate technical concepts into practical business outcomes.
Experience in successful plan execution in fast-paced environments.
Experience in operating independently and within a matrix/team environment.
Experience in interacting effectively with external partners, including vendors, clients, and government regulators.
Experience and willingness to travel.

U.S. Applicants Only

The estimated salary range for this position is $173.100,00 to $ 276.800,00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.

How we rate this

Director, Solutions Management at Visa rates 45 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.

Classification

Uses AI. An ordinary role that requires AI tools.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Director, Solutions Management is an open job at Visa.
Level rates this role AI Level 2 of 4: Uses AI.
The listed salary is $173k-$277k a year.
The role is based in US - Austin, TX.
The job was posted on July 8, 2026.
Seniority: senior.
Applications are handled by Visa. Apply on Visa

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Product ManagementPre SalesSolution DesignGenerative AIChatGPTCopilotMicrosoft Copilot

Questions you could be asked

Tell me about a project where product management was part of your work. What did you do?
Tell me about a project where pre sales was part of your work. What did you do?
Tell me about a project where solution design was part of your work. What did you do?
Tell me about a project where generative ai was part of your work. What did you do?
Walk me through how you've used ChatGPT in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Product Management, Pre Sales, Solution Design, Generative AI, and ChatGPT. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.

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