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Mastercard

Director, Specialist Sales - Consumer & Digital Solutions - Indonesia

Mastercard is hiring a Director, Specialist Sales - Consumer & Digital Solutions - Indonesia in Jakarta, Indonesia. Level rates it ; you can apply on Mastercard.

Level's read on this job

  • Little AI ●○○○ is how Level rates this sales role: aI is not part of the work.
  • Tools and skills the posting cites include solution sales, digital payments and client engagement.
  • Level classifies it as an executive role.
  • Level lists 1,000+ other open roles at Mastercard.

AI in this role

Drive specialist solution sales and go-to-market execution for Mastercard's Consumer and Digital Solutions in Indonesia.

solution-salesdigital-paymentsclient-engagementbusiness-development

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Specialist Sales - Consumer & Digital Solutions - Indonesia

Mastercard is seeking a commercially minded payments professional to join our Customer Solutions Centre team in Indonesia. This role supports the growth and go-to-market execution of Mastercard's Consumer & Digital Solutions business, helping issuers strengthen their card portfolios, enhance customer propositions and accelerate digital payment adoption. Working closely with Account Management, Business Development, Division and Regional Product teams, the successful candidate will provide specialist expertise across Mastercard's consumer and digital payments portfolio, including credit, debit, prepaid, tokenisation, authentication and digital commerce solutions. By translating Mastercard's capabilities into practical customer solutions and commercially relevant opportunities, the role contributes to portfolio growth, digital payment adoption and improved consumer payment experiences across the market.


Role

• Drive specialist solution sales across Mastercard’s Consumer & Digital Payments portfolio, including credit, debit, prepaid, tokenization, authentication, and digital commerce solutions.
• Engage with financial institution clients to translate Mastercard capabilities into clear business value, tailored use cases, and measurable customer outcomes.
• Develop and present integrated value propositions that combine card products and digital payment solutions to support issuer growth and customer acquisition strategies.
• Support issuers in adopting and scaling digital payment capabilities such as tokenized payments, digital wallets, and X-Pay enablement.
• Partner closely with Account Management and Business Development teams to support client engagements, proposals, RFPs, business reviews, and strategic opportunities.
• Create and maintain high-quality sales enablement materials, including presentations, solution narratives, and market and competitive insights.
• Collaborate with internal teams across Product, Marketing, Delivery, and Services to ensure solution readiness, successful launches, and smooth execution from pre-sales to implementation.
• Monitor market dynamics, customer needs, and competitive activity to identify opportunities for innovation, product enhancement, and new business growth.
• Maintain clear visibility of pipeline activity, key opportunities, dependencies, and risks to support effective prioritization and execution planning.
End to end execution of domestic and affluent card benefits in country.


All About You

• Bachelor's degree or equivalent professional experience.
• Experience in payments, financial services, consumer banking, card product management, or digital payments in Indonesia, with strong exposure to consumer payment products including credit, debit, prepaid and instalment solutions. Shariah banking experience is highly preferred.
• Deep understanding of the Indonesian payments ecosystem, including issuers, acquirers, schemes and fintechs, with the ability to identify market trends, competitive dynamics, and growth opportunities across cards, digital payments, wallets, alternative payment methods, and the e-commerce/ CNP landscape.
• Experience in customer-facing commercial, business development, partnership, product, or solution sales roles, with a track record of contributing to business growth, strategic initiatives, and commercially relevant client outcomes.
• Strong understanding of competitive dynamics across cards, wallets, and alternative payment methods, with the ability to translate product capabilities into compelling customer value propositions.
• Demonstrated ability to build credibility with senior stakeholders and develop trusted relationships in a highly relationship-driven market.
• Excellent stakeholder management, influencing, negotiation, and cross-functional collaboration skills.
• Commercial acumen combined with the ability to analyse market trends, identify opportunities, and develop business cases.
• Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.
• Strong presentation skills, including the ability to develop compelling PowerPoint presentations and executive-level narratives.
• Excellent verbal and written communication skills in both Bahasa Indonesia and English.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.




How we rate this

Director, Specialist Sales - Consumer & Digital Solutions - Indonesia at Mastercard rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Solution SalesDigital PaymentsClient EngagementBusiness Development

Also common in sales jobs at this level

Pay

Typical sales job
$139k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

  1. Tell me about a project where solution sales was part of your work. What did you do?
  2. Tell me about a project where digital payments was part of your work. What did you do?
  3. Tell me about a project where client engagement was part of your work. What did you do?
  4. Tell me about a project where business development was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Solution Sales, Digital Payments, Client Engagement, and Business Development. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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