AmazonEconomist, Customer Experience and Business Trends
Amazon is hiring an Economist, Customer Experience and Business Trends in Seattle, United States. It pays $129k-$175k a year and Level rates it ; you can apply on Amazon.
Level's read on this job
- On Level's scale, this role is Builds AI ●●●●: the job is building AI systems.
- Tools and skills the posting cites include Python, R and Stata.
- Level classifies it as a senior role.
- Level lists 21,000+ other open roles at Amazon.
- The role was posted within the past week.
AI in this role
Develop economic models, causal machine learning, and generative AI solutions to enhance customer experience at scale.
As an Economist on our team, you will collaborate with senior management, business stakeholders, scientists, engineers, and economics leadership to solve complex business challenges across Amazon's business lines. You'll develop sophisticated econometric models using our world-class data systems, applying diverse methodologies spanning causal inference, machine learning, and generative AI. In this fast-paced environment, you'll tackle challenging problems that directly influence strategic decision-making and drive measurable business impact.
Key job responsibilities
1. Develop economic theory and deliver causal machine learning models at scale
2. Collaborate with cross-functional teams to translate research into scalable solutions
3. Write effective business narratives and scientific papers to communicate to both business and technical audiences
4. Drive data-driven decision making to improve customer experience
About the team
Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).
Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.
Basic qualifications
- PhD in economics or equivalent
Preferred qualifications
- Knowledge of data analysis languages (e.g., R, Stata, Python, etc.) or other statistical software
- Experience in a postdoctoral position, consulting position, government position or academic research
- Experience with SQL
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Arlington - 129,200.00 - 174,700.00 USD annually
USA, WA, Seattle - 129,200.00 - 174,700.00 USD annually
How we rate this
Economist, Customer Experience and Business Trends at Amazon rates 85 out of 100 for how much of the daily work is AI. That makes it Builds AI (AI Level 4 of 4). The level is about AI in the job, not seniority.
Builds AI. The job is building AI systems.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Walk me through a computer vision problem you solved, from raw data to a deployed model.
- Walk me through how you've used Python in your day-to-day work.
- What are the limits of R that you've run into, and how did you work around them?
- What's a project where you used Stata hands-on?
- How would you decide a model or AI system is ready to ship?
Adapt your resume
- List these exact terms on your resume: Computer vision, Python, R, and Stata. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Lead with what you built, trained or shipped. This role is judged on the AI system itself, not the tools around it.
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