Engineering Manager - Communications Capture
Gong io is hiring an Engineering Manager - Communications Capture in Dublin, Ireland. Level rates it ; you can apply on Gong io.
Level's read on this job
- Level rates this role Works on AI ●●●○: the daily work is on AI products, without building the model.
- The posting mentions engineering management, backend and frontend among its tools and skills.
- Level classes it as a lead role.
- Gong io has 87 other open roles on Level.
AI in this role
Lead and expand the Communications Capture engineering team building data pipelines for revenue intelligence products.
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.
At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.
Gong is seeking a highly motivated Engineering Manager - dedicated to developing our Communications Capture team. This is a new team being built in our Dublin R&D hub. The Comms Capture team is responsible for Gong's core data – the data pipeline that ingests and capture customer’s interactions from external communication systems (emails, calendars, phone/web conferencing calls, texts). These pipelines are online, are used by all of the company's customers, and forms the basis for a wide range of Gong's products. serving thousands of customers and constantly impacting Gong's user base to become raving fans of our product. As the Manager, you will:- Lead and expand a growing team of backend and frontend engineers.
- Manage engineering projects from conception to completion, ensuring timely delivery and quality standards.
- Collaborate closely with the Product Managers to shape the team’s roadmap, balancing both product goals and engineering priorities.
- Lead by example, driving continuous improvement and optimization of the team’s products and infrastructure.
- Design and architect long-term technical solutions that deliver a significant impact on both our wide platform and customers.
- Coach, mentor, hire, and grow individuals on the team to reach their full potential.
- Previous experience leading and developing growing teams.
- Proven industry experience as a Senior software engineer
- Strong technical background focusing on large-scale, cloud-based web applications.
- Proficiency in Java and related frameworks (advantage).
- Experience with user-facing products (advantage).
- Holding a degree in computer science or a similar field (preferred).
- Proven experience in project management and team leadership.
- Most importantly, a passion for motivating, mentoring, and cultivating people.
Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.
To review Gong's privacy policy, visit www.gong.io/privacy-policy/ for more details.
How we rate this
Engineering Manager - Communications Capture at Gong io rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where engineering management was part of your work. What did you do?
- Tell me about a project where backend was part of your work. What did you do?
- Tell me about a project where frontend was part of your work. What did you do?
- Tell me about a project where team building was part of your work. What did you do?
- Tell me about a project where architecture was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Engineering Management, Backend, Frontend, Team Building, and Architecture. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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