Engineering Manager - Marketplace

As Engineering Manager, you will manage a cross-functional team of engineers implementing the content strategy for Booking.com, leading the transition of these foundations into an AI-native model where copy agents generate copy and translations at design and code time, QA runs continuously, and changes ship and are tested across markets at once, cutting time-to-market and cost. You will own the guardrails that keep this trustworthy, including governance and compliance, accuracy, brand consistency, and robust evaluation of agent output. Success depends on aligning a complex set of stakeholders, from UX writers, designers, product, and engineering to localization, experimentation, legal, and senior leadership.

Key Job Responsibilities and Duties

As a Software Engineering Manager you are responsible for managing a team of engineers and working closely with product and tech stakeholders across the track and area to ensure timely and quality delivery of the roadmap. 

Important aspects of the job include:

• Inspire and develop individuals by helping create personal development plans, leveraging learning resources, and offering stretch opportunities for growth.
  Manage performance effectively by setting and reviewing clear objectives and KPIs, providing timely feedback, and collaborating closely with HR counterparts when needed.

• Ensure delivery through ownership by being proactive, collaborating with peers and stakeholders, tracking roadmap progress, and resolving or escalating blockers.

• Manage team stakeholders by clearly and regularly reporting progress and blockers to ensure transparency and alignment.
  Support recruitment and planning by participating in headcount planning and involving your team in hiring processes.

• Coach and mentor colleagues across levels by sharing your experience, knowledge, and approaches to work to improve overall performance.

• Own systems end to end by monitoring application health and performance, setting and responding to relevant metrics, and guiding junior team members in these practices.
  Reduce operational risk by applying state-of-the-art tools and practices, maintaining clear documentation (e.g. runbooks, OpDocs), and improving business continuity and the bus factor.

• Improve system reliability by addressing live production issues within SLA, contributing to root cause analysis, and logging and learning from incidents via postmortems.

• Build high-quality software by applying relevant development languages, using standard libraries and design patterns, and following testing strategies that ensure security, integrity, and quality.

• Guide architectural decisions by advising on technical solutions that meet functional and non-functional requirements, and aligning improvements with the wider architectural landscape.

• Drive continuous improvement by identifying and implementing improvements in processes, systems, and structures, and by applying critical thinking to evaluate and develop ideas.

Role Qualifications and Requirements 

Must-Haves:

• 8+ years of experience in building enterprise software products. Previous experience as a developer will be preferred

• 1+ years of experience as an Engineering Manager (must be a dedicated management role, not a temporary caretaking assignment).

• Ability to read and understand code and apply simple design patterns to refactor code and ensure quality standard by applying testing strategies

• Maintain data security, integrity and quality by following company standards, best practices and relevant legislation.

• Ability to evaluate possible architecture solutions by taking into account the cost, business requirements, technology requirements and emerging technologies.

• Ability to describe the implications for changing an existing system or adding a new system to a specific area, by having a broad, high-level understanding of the infrastructure and architecture of our systems.

• Ability to help grow the business and/or accelerate software development by applying engineering techniques (e.g. prototyping, spiking and vendor evaluation) and Bookings technical standards.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.