Engineering Operations Technician

Amazon is hiring an Engineering Operations Technician in Melbourne, Australia. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include AWS, data centre operations and electrical systems.
Level classifies it as a mid-level role.
Level lists 21,000+ other open roles at Amazon.

AI in this role

Maintain critical infrastructure and engineering operations for a secure national cloud program.

aws

data-centre-operationselectrical-systemsmechanical-systemstroubleshooting

G'day! You've found an opportunity that could define your next chapter.

Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. More information regarding security clearances can be found at https://www.agsva.gov.au/.
The Mission - Why This Program, Why Now?
You're joining at the defining moment of one of the most significant technology programmes Australia has ever undertaken. This programme will build and operate the dedicated cloud giving Australia's national security community and its allies the capability to see more, share more, innovate and act faster than ever before.

The architectural decisions being made now - how we structure networking, implement security controls, and automate at scale - will shape how Australia's national security community operates for the next decade. You won't be inheriting someone else's design choices. You'll be making them.

Your Role in This Story
Imagine being the person who keeps the heartbeat of Australia's most critical infrastructure steady and strong. As a Data Centre Engineering Operations Technician, you'll be the front line guardian of the systems that power innovation at national scale — from stand-by diesel generators and UPS systems to precision cooling and building automation. Every shift you work ensures that thousands of customers maintain uninterrupted access to the services they depend on.

This isn't just maintenance — it's mastery. You'll develop deep expertise across electrical and mechanical systems, troubleshoot complex challenges in real time, and build the kind of hands-on engineering intuition that takes others a lifetime to develop. You'll work alongside a diverse team of engineers, security experts, and operations leaders who share your passion for excellence and your commitment to keeping the world's most advanced infrastructure running flawlessly.

Your career trajectory here is limitless. Whether you aspire to lead teams, specialise in critical systems design, or shape the future of data centre operations, this role gives you the foundation and the momentum to get there — fast.

Benefits
- Learning & development - AWS training and certification support, access to internal learning platforms.
- Health, income protection and life cover - Amazon subsidises private health insurance premiums, and group salary continuance and life insurance are included at no cost to you.
- Military differential pay launching in Australia - Australian employees taking defence reserve leave may receive up to 52 weeks of military differential pay to help cover the difference in pay while serving.
- Employee Assistance Program - Free, confidential support 24 hours a day, 7 days a week for you and your family - mental health, financial coaching, legal questions, and everyday life events.
- Family-building benefit - Access to Maven for fertility treatment, adoption support, surrogacy, and parenting coaching.
- Amazon Extras & employee discount - cashback and discounts across hundreds of retail, fitness, travel, and lifestyle partners.

Key job responsibilities
You'll own the operational excellence of some of the most sophisticated critical infrastructure in the country. Your days will be defined by impact — reviewing and managing both routine and corrective maintenance across switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, and building monitoring systems.
You'll establish the performance benchmarks that set the standard, conducting deep analyses and preparing reports that drive continuous improvement across every aspect of facility operations. When new facilities come online, you'll be there from the ground up — contributing to design, implementation, commissioning, and build-out that shapes how these environments perform for years to come.

Your creative problem-solving will shine as you develop and implement projects that push the boundaries of capacity, efficiency, sustainability, and reliability. You'll take ownership of facility assets, managing infrastructure and inventory with precision and accountability.

On any given day, you might be coordinating contractors and vendors on-site — ensuring every piece of work meets established practices, procedures, and local legislation — or collaborating with business leaders to optimise plant safety, performance, and efficiency across the operation.

This is a role where your technical expertise meets strategic thinking, and where every decision you make ripples outward to support Australia's national security mission.

A day in the life
Your alarm goes off and you know today matters. You arrive on-site and immediately check the building management system — everything's green, but you notice a trend in one of the chiller units that warrants investigation. That's the kind of proactive thinking that sets you apart.

By mid-morning, you're deep in a corrective maintenance review on a UPS system, coordinating with your team to ensure zero disruption to operations. The complexity energises you — every variable you account for, every system you restore to peak performance, reinforces why you chose this path.

After lunch, you're meeting with a contractor team performing switchgear upgrades. You're the person ensuring their work meets every standard, every procedure, every safety requirement. Your attention to detail protects not just the facility, but the mission it supports.

Later, you're pulled into a capacity planning session with engineering leaders. Your on-the-ground insights are invaluable — you're not just maintaining systems, you're shaping the future of how these facilities evolve. You propose an efficiency improvement that could reduce energy consumption across the site, and the room leans in.

As your shift wraps up, you complete your reporting and hand over to the next team with confidence. The infrastructure is stronger because of your work today. Tomorrow brings new challenges, new problems to solve, and new opportunities to grow your expertise in ways few roles can offer.

About the team
We are experiencing rapid growth, therefore your onboarding will be dynamic in nature, where you will gain diverse experience working in new and established AWS data centre's. These future Amazonians will rotate through various AWS locations to complete training as part of their onboarding to prepare for deployment in a data centre region. This training will be completed over a duration of 6-12 months. Once training is completed, individuals will be relocated to the permanent location.

Engineering Operations Technicians support the data centre building and the critical equipment that keeps it running. This includes diesel power generators, HVAC and fire suppression systems. They’re responsible for the day-to-day operations and maintenance of the critical infrastructure, supervising specialist vendors, acting as first responders to incidents, and becoming subject matter experts for the facility.

Basic qualifications

- Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)
- Valid and active Driver's Licence
- Ability to cover 24/7 shift rotations

Preferred qualifications

- Knowledge of concepts and interaction of service management systems (problem and change)
- Degree or technical certification (Military or Trade school)

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Engineering Operations Technician at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Engineering Operations Technician is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in AU, VIC, Melbourne.
The job was posted on September 2, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Data Centre OperationsElectrical SystemsMechanical SystemsTroubleshootingAWS

Questions you could be asked

Tell me about a project where data centre operations was part of your work. What did you do?
Tell me about a project where electrical systems was part of your work. What did you do?
Tell me about a project where mechanical systems was part of your work. What did you do?
Tell me about a project where troubleshooting was part of your work. What did you do?
Walk me through how you've used AWS in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Data Centre Operations, Electrical Systems, Mechanical Systems, Troubleshooting, and AWS. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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