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Engineering Operations Technician/Técnico de Operaciones de Ingeniería, Data Center Engineering Operations

Amazon is hiring an Engineering Operations Technician/Técnico de Operaciones de Ingeniería, Data Center Engineering Operations. Level rates it ; you can apply on Amazon.

Level's read on this job

  • Little AI ●○○○ is how Level rates this role: aI is not part of the work.
  • The posting mentions Hvac, Ups and Generators among its tools and skills.
  • Level classes it as a mid-level role.
  • Amazon has 20,000+ other open roles on Level.

AI in this role

Ensure seamless operation of global cloud systems as a Data Center Engineering Operations Technician managing electrical and mechanical infrastructure.

HvacUpsGenerators
electrical-engineeringmechanical-engineeringtroubleshootingmaintenance
Join our team and become a critical problem-solver in the world's most innovative cloud infrastructure ecosystem. As a Data Center Engineering Operations Technician, you'll apply your electrical or mechanical expertise to ensure the seamless operation of global cloud systems, directly contributing to the stability of one of the world's largest information system infrastructures.

We are looking for a Data Center Engineering Operations Technician to join our expanding Infrastructure Operations team. Data Center Engineering Operations Technician is a hands-on electrical and mechanical equipment troubleshooting and operation responder. If you like to use apply your electrical and mechanical skills to solve problems, we’d like to meet you. Your work will help to maintain one of the world's largest information system infrastructures.

*Please note that this role involves working on a shift rotation that includes working early mornings, nights and weekends. Our sites are often in areas without public transportation links and would require access to your own transportation to the work location.

Key job responsibilities
Maintain Safety Standards: Follow and uphold the highest safety protocols, actively encourage a strong safety culture, and collaborate with other teams to identify and remediate safety risks and issues.

Perform Operational Monitoring: Conduct routine rounds and take daily operational readings of electrical and mechanical equipment, including UPS systems, switchgear, circuit breakers, automatic transfer switches, diesel generators, chillers, HVAC systems, exhaust fans, variable frequency drives, and transformers.

Troubleshoot Equipment Issues: Diagnose and resolve operational events within established service level agreements, applying your electrical and mechanical knowledge to restore systems to optimal performance.

Coordinate Maintenance Activities: Supervise contractors performing servicing and preventive maintenance on critical facility equipment, ensuring work meets standards and timelines.

Support Facility Operations: Contribute to the overall reliability and efficiency of data center operations through consistent attention to equipment performance and facility needs.

A day in the life
In this role, you'll be the technical guardian of our data center operations, working hands-on with electrical and mechanical equipment that powers our cloud infrastructure. Your day involves taking routine operational readings of critical systems—monitoring temperatures, voltages, and currents across equipment like UPS systems, generators, chillers, and HVAC units. You'll respond to operational events, troubleshooting issues within established service level agreements and collaborating with contractors during preventive maintenance activities. You'll also participate in safety initiatives, identifying and helping remediate potential risks while fostering a strong safety culture across the facility. Your work directly impacts the reliability and performance of our global infrastructure.

About the team
We are an Infrastructure Operations team dedicated to maintaining the backbone of cloud technology. Our mission is to ensure that the systems supporting millions of users operate reliably and efficiently. We work collaboratively across multiple disciplines—electrical, mechanical, and control systems—to solve complex operational challenges. You'll join a group of skilled technicians and engineers who are committed to continuous improvement and safety excellence. Together, we're building the foundation for innovation, and your contributions will help us achieve our vision of world-class facility operations. We serve internal teams and customers globally who depend on our infrastructure to power their businesses.

Basic qualifications

- High school or equivalent diploma
- Knowledge of generic mechanical room infrastructure such as chillers, cooler units, and fan controls
- Knowledge of key electrical competencies and theory
- Experience in English-language communication skills, both written and verbal

Preferred qualifications

- Speak, write, and read fluently in Spanish
- Bachelor's degree in electrical engineering, mechanical engineering or a relevant engineering discipline
- Experience in operations of critical facilities which require in-depth knowledge in electrical, mechanical, and control systems and Data Center engineering experience

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Engineering Operations Technician/Técnico de Operaciones de Ingeniería, Data Center Engineering Operations at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Electrical EngineeringMechanical EngineeringTroubleshootingMaintenanceHvacUpsGenerators

Questions you could be asked

  1. Tell me about a project where electrical engineering was part of your work. What did you do?
  2. Tell me about a project where mechanical engineering was part of your work. What did you do?
  3. Tell me about a project where troubleshooting was part of your work. What did you do?
  4. Tell me about a project where maintenance was part of your work. What did you do?
  5. Walk me through how you've used Hvac in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Electrical Engineering, Mechanical Engineering, Troubleshooting, Maintenance, and Hvac. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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