DecagonEnterprise Account Executive - Austin
Decagon is hiring an Enterprise Account Executive - Austin (United States). It pays $230k-$320k a year and Level rates it ; you can apply on Decagon.
Level's read on this job
- Works on AI ●●●○ is how Level rates this sales role: the daily work is on AI products, without building the model.
- The listed pay starts 64% above the typical sales posting on Level.
- Tools and skills the posting cites include AI agents, enterprise sales and b2b.
- Level classifies it as a senior role.
- Level lists 133 other open roles at Decagon.
AI in this role
Manage the full enterprise sales cycle for a conversational AI platform and its autonomous customer service agents.
About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.
About the Role
We are looking for an Enterprise Account Executive with a self-starter mindset and builders mentality to join our GTM Sales Team. This is an opportunity to accelerate your career - you will play an important role in defining and iterating our sales motion, providing customer feedback to help shape our roadmap, and generating revenue to grow our sales business. Decagon is a fully in person company based in our Austin office.
In this role, you will
Manage the full sales cycle for enterprise accounts, from self lead generation and qualification through negotiation, closing, and renewals.
Generate a pipeline from ICP accounts via value-driven outbounding
Collaborate with Solutions Engineering, Product, Engineering, and Marketing team to ensure customer success.
Foster strong relationships with key stakeholders, including C-suite executives, to drive positive ROI and long term partnerships.
Leverage internal executive team to accelerate deal cycles and securing buy-in from top-level client decision-makers.
Play a key role in shaping go-to-market motion and influence how we engage and close key accounts
Your background looks something like this
4+ years of experience as a top-performing Account Executive with a strong track record of success.
Experience in complex solution sales and consistently closing 7 figure deals.
Consistent performance meeting pipeline generation targets for net new business
Even better if you have
Previous experience selling AI or Customer Support/Experience software.
Experience as an early sales hire at a fast growing start-up.
Benefits
We proudly offer the following benefits for our full-time employees:
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension)
Parental Leave
Fertility and family building benefits through Carrot
Monthly stipend to support your wellness, lifestyle, and work-life balance
Daily lunches and snacks in the office to keep you at your best
Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
How we rate this
Enterprise Account Executive - Austin at Decagon rates 60 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Also common in sales jobs at this level
Pay
- This job starts at
- $230k
- Typical sales job
- $140k
This posting starts 64% above the typical sales job. See sales jobs
Questions you could be asked
- How do you decide when an AI agent can act on its own versus asking for approval first?
- Tell me about a project where enterprise sales was part of your work. What did you do?
- Tell me about a project where b2b was part of your work. What did you do?
- Tell me about a project where saas was part of your work. What did you do?
- Tell me about a project where cold outbound was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: AI agents, Enterprise Sales, B2b, Saas, and Cold Outbound. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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