Level

Culture Amp

Enterprise Account Manager

Culture Amp is hiring an Enterprise Account Manager in Melbourne, Australia. Level rates it ; you can apply on Culture Amp.

Level's read on this job

  • Little AI ●○○○ is how Level rates this sales role: aI is not part of the work.
  • The posting allows some remote work.
  • Tools and skills the posting cites include Gong, Salesforce and LinkedIn.
  • Level classifies it as a senior role.
  • Level lists 32 other open roles at Culture Amp.

AI in this role

Responsible for identifying, engaging, and closing add-on and upgrade sales within an established enterprise client base.

gongsalesforcelinkedin
enterprise-salesaccount-managementb2b-saasclient-relationship-management

We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together.

Join us on our mission to make a better world of work. 

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.

For more information visit cultureamp.com.

About the Role

This is a client focused enterprise sales role. The Enterprise Account Manager is responsible for identifying, engaging, and closing add on and upgrade sales within a defined set of the Culture Amp client base. The role will involve building strategic relationships with senior decision-makers, and creating measurable commercial impact through genuine transformative expansion sales within those clients. It is not just about handling ARR delta at renewal.

As a consultative, strategic advisor, the Account Manager will leverage deep product knowledge, customer insights, and a results-driven approach to win business and expand Culture Amp’s presence across target enterprise clients.

In this role you will:

  • Proactively identify and engage CA enterprise customers through a mix of CS introductions, calls, emails, LinkedIn outreach, and attendance at marketing events, both virtual and in person.
  • Develop specific points of view for identified Tier 1 clients, crafting tailored outreach and account strategies.
  • Run customised product demonstrations for HR Executives, establishing credibility and clearly articulating Culture Amp’s competitive differentiators.
  • Build and manage a robust client pipeline, expertly guiding clients through the sales process from discovery to close.
  • Develop and present compelling business cases for clients to adopt Culture Amp’s broader platform, leveraging data insights and ROI calculations.
  • Collaborate with internal stakeholders, including Legal, Procurement, Security, and Solution Consulting and People Science to remove barriers and streamline complex deal cycles.
  • Maintain accurate pipeline, forecasting, and activity data in Salesforce and other tools to support consistent performance against quarterly client quotas.
  • Build executive relationships across clients and navigate complex enterprise buying groups to create momentum and drive successful deal outcomes.

You have:

  • 5-7+ years of quota-carrying, closing sales experience with a strong focus on client sales in enterprise or large commercial environments.
  • Proven experience in SaaS sales, ideally within HR Tech or a related technology field.
  • Strong ability to identify and self-source opportunities within clients using innovative, proactive strategies.
  • Exceptional executive presence with polished presentation and communication skills, particularly when engaging VP and C-suite executives.
  • Experience building executive relationships and navigating complex sales cycles within enterprise or large commercial environments.
  • Expertise in sales methodologies such as MEDDPICC and a solid understanding of deal stage progression.
  • Proficiency in leveraging data for decision-making, influencing stakeholders, and constructing effective business cases.
  • A consistent track record of orchestrating the successful closure of complex business deals through cross-functional collaboration.
  • Strong working knowledge of sales tools such as Gong, 6Sense, ZoomInfo, and Salesforce.
  • A self-starter mindset, willing to do the heavy lifting to help shape the future of the Enterprise Team.

You are:

  • Resilient. You maintain high activity and creativity despite rejection, and treat a stalled deal as a problem to solve, not a reason to move on.
  • Intellectually curious. You go beyond surface-level discovery, understanding business drivers and connecting problems to measurable impact.
  • Assertive and commercially in control. You lead the deal, challenge assumptions, create urgency, and drive clear next steps.
  • A skilled multi-threader. You read stakeholders and power dynamics, and tailor your approach across roles and levels within a client.
  • A team player who views enterprise selling as a team sport, collaborative with peers, cross-functional partners, and your sales leader.

Perks & Benefits

At Culture Amp, our people are at the heart of our success. We offer competitive pay and a total rewards package designed to support you at work and in life. This includes:

  • Equity through our Employee Share Option Program, so you can share in our long-term success
  • Learning programs and coaching to help you thrive and grow
  • Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle
  • Inclusive parental leave from day one
  • A MacBook and budget to set up your home workspace, enabling flexibility
  • Five annual social impact days to to give back to causes that matter to you
  • Medical insurance coverage for you and your family (Available for US & UK only)

Our rewards are designed to support different needs and life stages, recognising that what matters most can vary from person to person.

Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters. If you’re interested in joining us, we strongly encourage you to apply and help us build a more diverse and impactful team. 

Accommodations & Data Privacy

If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.

 

How we rate this

Enterprise Account Manager at Culture Amp rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Enterprise SalesAccount ManagementB2b SaasClient Relationship ManagementGongSalesforceLinkedIn

Also common in sales jobs at this level

Pay

Typical sales job
$140k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

  1. Tell me about a project where enterprise sales was part of your work. What did you do?
  2. Tell me about a project where account management was part of your work. What did you do?
  3. Tell me about a project where b2b saas was part of your work. What did you do?
  4. Tell me about a project where client relationship management was part of your work. What did you do?
  5. Walk me through how you've used Gong in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Enterprise Sales, Account Management, B2b Saas, Client Relationship Management, and Gong. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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