ETIC, Tax Operations Lead - Manager

PwC is hiring an ETIC, Tax Operations Lead - Manager in Cairo, Egypt. Level rates it ; you can apply on PwC.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
PwC mentions visa sponsorship in this posting.
Tools and skills the posting cites include Excel, project management and tax operations.
Level classifies it as a senior role.
Level lists 3,700+ other open roles at PwC.

AI in this role

Manage tax operations support, service center mobilization, process standardization, and stakeholder coordination for professional services.

Excel

project-managementtax-operationsstakeholder-managementprocess-optimization

Line of Service

Industry/Sector

Specialism

Management Level

Manager

Job Description & Summary

Suggested Experience:

5–8 years of experience in project management, delivery coordination, tax operations support, managed services, shared services, or service center mobilization.
Prior experience in tax operations delivery and coordination, offshore delivery models, or professional services environments is preferred.

Key Responsibilities:

SDC Mobilisation & Operating Model

Lead the initial setup of the SDC operating model for tax operations support.
Define and maintain the overall mobilization plan, ensuring all workstreams, milestones, and deliverables are tracked.
Review prior year tax operations support materials to understand scope, dependencies and key risks.
Support resource planning, onboarding, and allocation activities for the SDC team.
Support transition activities from mobilization into business-as-usual operations.

Stakeholder Management & tax operations Coordination

Act as the primary coordination point between auditors, client, and PwC teams.
Coordinate and schedule local stakeholder meetings to support mobilization
Ensuring PBC alignment is maintained following the initial PBC calls to be held.
Facilitate issue resolution and drive actions to closure across multiple stakeholder groups withing an agreed turnaround time.
Coordinate cross-functional activities to ensure delivery objectives are achieved.

Delivery planning and project management

Establish and maintain a centralized tracker for activities, milestones, and dependencies.
Monitor team progress against plan and proactively manage delivery risks and issues.
Track KPIs, milestones, and service performance against agreed targets.

Knowledge Transfer, process design and continuous improvement

Coordinate knowledge transfer sessions between onshore tax operations teams and SDC ETIC team.
Develop clear process documentation and step-by-step instructions for SDC team members.
Support creation and maintenance of a team dashboard for reporting and status tracking.
Identify opportunities for process optimization, standardization, and automation.
Promote effective knowledge sharing across delivery teams.

Governance, Risk & Quality Management

Establish governance routines including project status meetings, risk reviews, and stakeholder reporting forums.
Define quality control and review checkpoints to ensure consistent deliverables.
Provide regular status updates for key stakeholders
Ensure risks, issues and dependencies are appropriately tracked and managed.
Adhere to data privacy, confidentiality and information security requirements when handling client information

Tax operations Delivery Oversight & Reporting

Oversee tax operations adjustment process
Support the preparation of executive updates and reporting.
Coordinate entities requiring interim tax operations support and monitor delivery progress.
Maintain timelines and the tax operations calendar.
Support financial statements of governance activities through tax operations cycle closure.
Provide delivery insights and progress reporting to leadership.

Skills & Experience:

Strong project management and organizational skills.
Experience setting up or mobilizing delivery teams or shared service centers.
Ability to translate requirements into clear, structured instructions and processes.
Strong stakeholder management and communication skills.
Experience in tax operations environments or supporting tax operations delivery is preferred.
Good working knowledge of Excel, trackers, dashboards, and project reporting tools.
Team player and ability to work as a part of a collaborative team structure.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Coaching and Feedback, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Creativity, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 25 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

How we rate this

ETIC, Tax Operations Lead - Manager at PwC rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

ETIC, Tax Operations Lead - Manager is an open job at PwC.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Cairo - ETIC.
The job was posted on August 23, 2026.
Seniority: senior.
Applications are handled by PwC. Apply on PwC

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Project ManagementTax OperationsStakeholder ManagementProcess OptimizationExcel

Questions you could be asked

Tell me about a project where project management was part of your work. What did you do?
Tell me about a project where tax operations was part of your work. What did you do?
Tell me about a project where stakeholder management was part of your work. What did you do?
Tell me about a project where process optimization was part of your work. What did you do?
Walk me through how you've used Excel in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Project Management, Tax Operations, Stakeholder Management, Process Optimization, and Excel. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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