Bybit[EU] IT Manager
Bybit is hiring a [EU] IT Manager in Vienna, Austria. Level rates it ; you can apply on Level.
Level's read on this job
- On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include AI Ticketing System, it operations and network administration.
- Level files it as a mid-level role.
- Level lists 156 other open roles at Bybit.
- The role was posted within the past two weeks.
AI in this role
IT Manager responsible for EU desktop operations, network maintenance, infrastructure support, and managing an AI ticketing system.
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Job Responsibilities- Responsible for EU and global IT desktop operation and maintenance, terminal management, office network and application platform implementation and operation & maintenance support, and employee IT service support, etc.
- Perform foundational IT operations tasks, including OS installation/configuration, user access management, and data backup/recovery for servers and business systems as well as firmware upgrades for network devices, security policy configurations, and network topology optimization.
- Analyse and clarify EU and global end-users technical inquiries as wells as manage IT AI Ticketing System, summary and reporting analysis periodically
- Configure, monitor, and maintain daily operations of office network infrastructure (routers, switches, wireless APs, etc.) to ensure stable internal network performance. In case troubleshoot and resolve network connectivity issues or address common problems such as latency or outages
- Participate in office network planning, including new office network deployments and adjustments to existing network structures.
- Monitor the status of core business systems, respond to alerts promptly, and maintain incident logs during shifts and support cybersecurity efforts, including vulnerability scanning, firewall policy maintenance, and emergency response to security incidents.
- Tracking and maintenance of EU and global IT assets
- Implement related IT projects with IT team leader, contracting, and implementation including user acceptance testing and user training when needs
- Degree in Computer science, Information Technology or equivalent
- Candidates with at least 3 years and above experience in IT operations and Level 1 / Level 2 end-user support or related fields would be preferred
- Familiar with Mac/Windows laptop operation and maintenance
- Familiar with Google Suite and various common office application system operation and maintenance
- Have certain projects implementation and management experience
- Possess good learning, communication and independent problem-solving abilities
- Remote support services experience is required
- Must be able to multitask and work in a fast-paced environment
- Fluent in German and English mandatory, Mandarin is a plus
- This role requires successful candidates to be based in-person in Vienna Headquarter
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
How we rate this
[EU] IT Manager at Bybit rates 20 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where it operations was part of your work. What did you do?
- Tell me about a project where network administration was part of your work. What did you do?
- Tell me about a project where cybersecurity was part of your work. What did you do?
- Tell me about a project where desktop support was part of your work. What did you do?
- Walk me through how you've used AI Ticketing System in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: It Operations, Network Administration, Cybersecurity, Desktop Support, and AI Ticketing System. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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