Executive - Customer Management

AI in this role

Provides administrative support, maintains documentation, and handles data entry for customer service processes.

administrative-supportdata-entrycustomer-service

Provides administrative support to customer service processes.

Job title:

Executive - Customer Management

Job Description:

Undertakes basic administrative tasks
Ensures that complete documentation is maintained either in electronic or hard copy form.
Transmits information or documents to customers, using computer, or mail
Accurately captures data and enters it on to the relevant systems
Works within the requirements of data privacy legislation.

Location:

Pune

India

Time Type:

Full time

Contract Type:

Fixed Term (Fixed Term)

How we rate this

Executive - Customer Management at Capita rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

Executive - Customer Management is an open job at Capita.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Pune.
The job was posted on October 6, 2026.
Seniority: junior.
Applications are handled by Capita. Apply on Capita

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Administrative SupportData EntryCustomer Service

Questions you could be asked

Tell me about a project where administrative support was part of your work. What did you do?
Tell me about a project where data entry was part of your work. What did you do?
Tell me about a project where customer service was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Administrative Support, Data Entry, and Customer Service. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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