Level

Capita

Executive - Customer Services

AI in this role

Provides administrative support to customer service processes.

Job title:

Executive - Customer Services

Job Description:

Undertakes basic administrative tasks
Ensures that complete documentation is maintained either in electronic or hard copy form.
Transmits information or documents to customers, using computer, or mail
Accurately captures data and enters it on to the relevant systems
Works within the requirements of data privacy legislation.

Location:

Mumbai

,

India

Time Type:

Full time

Contract Type:

Fixed Term (Fixed Term)

How we rate this

Executive - Customer Services at Capita rates 28 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

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