Executive Secretary

Job Purpose
To support and assist the Country  Head in meeting departmental objectives by providing full secretarial services.

Key Result Areas
Executive & Business Support
•    Manage and optimize the CH's complex calendar, priorities, and engagements, ensuring alignment with strategic objectives
•    Act as a gatekeeper and liaison between the CH and internal/external stakeholders (clients, regulators, board members).
•    Prepare high-quality briefing materials, board packs, and executive presentations
•    Draft and review professional correspondence and communications on behalf of the CEO

Operational & Coordination Excellence
•    Coordinate senior leadership meetings, governance forums, and external engagements, including agenda setting and follow-ups
•    Ensure seamless travel, logistics, and event management, including contingency planning
•    Maintain confidential records, documentation, and information flows with high accuracy and discretion.

Strategic & Project Support
•    Support execution of strategic initiatives and cross-functional projects, tracking milestones and ensuring timely delivery.
•    Follow up on projects and ensure key waypoints are met and stakeholders are working to ensure projects are on time.
•    Conduct research, analysis, and preparation of summary insights for decision-making
•    Act as a central coordinator across business, risk, operations, and support functions

Stakeholder & Communication Management
•    Interface with C-suite executives, regulators, and key clients, maintaining professionalism and alignment
•    Facilitate effective communication flow across leadership teams to avoid bottlenecks
•    Support Board and governance activities, including documentation, follow-up, and tracking actions.

Knowledge, Skills and Experience
•    Graduate from a well reputed University.
•    5 to 8 years banking experience as Executive Secretary.
•    Excellent command over written and spoken English.
•    Excellent organizational skills, including prioritizing & multi-tasking effectively in a fast-paced environment.
•    Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
•    Strong working knowledge of Microsoft Copilot and AI-enabled productivity tools, leveraging them for: 
      •    Drafting executive communications and reports
      •    Summarizing large information sets and meeting notes
      •    Enhancing calendar, email, and workflow management
      •    Data analysis, presentation and summarising by themes.