FC Area Manager, Inbound - Centro de Distribuição

AI in this role

Inbound Area Manager responsible for leading all inbound operations and inventory flow in an Amazon Fulfillment Center.

operations-managementwarehouse-managementlogisticsteam-leadership

The Inbound Area Manager is responsible for leading and managing all inbound operations within an Amazon Fulfillment Center, ensuring inventory flows efficiently from arrival through to storage. This role oversees the critical processes that bring units to prime bins in the FC, managing teams across Inbound Dock, Receive, Stow, Inbound Transshipment, and Replenishment operations.

Key job responsibilities
Oversee all processes that bring units to prime bins in the FC, ensuring items are accounted for both physically and virtually in the system
Manage the main inbound processes: Inbound Dock, Receive, Stow, Inbound Transshipment, and Replenishment
Track IPT (Inbound Planning Tool) daily to ensure metrics like New Vendor Freight Assignments, New Transfer-In, Beginning Backlog, and Forecasted Days of End Freight Backlog are in compliance
Follow FIFO (First In First Out) principles to ensure compliance with operational metrics
Coordinate dock operations including appointment check-ins, temperature checks for chilled/frozen inventory, and adherence to Receive Service Level Agreements (SLA)

A day in the life
- Prepare and complete AM Checklist with necessary information
- Conduct morning walks of the receive dock to identify area readiness issues
- Coordinate with Receive Process Assistants to plan for the day during pre-shift meetings
- Coordinate labor moves and labor sharing with other departments
- Monitor plan continuously and develop alternative solutions based on available freight
- Engage associates whose performance is not meeting expectations
- Coordinate with Operations Manager on initial planning for the next day
- Monitor performance hourly and make adjustments to the daily plan

About the team
- Lead and supervise teams of hourly associates across inbound operations
- Conduct shift planning and forecasting, assign and direct work
- Manage quality metrics and performance for the shift in partnership with Process Assistants
- Drive process improvements and develop team members' ability to keep pace with rapid growth
- Conduct performance 1:1s, behavioral coaching, and individual development plans
- Represent the Voice of the Customer during Gemba walks and participate in Kaizen events

Basic qualifications

- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
- Bachelor's degree, or Advanced technical degree
- Experience in people management and team development

Preferred qualifications

- Experience with performance metrics and process improvement and Lean techniques

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

FC Area Manager, Inbound - Centro de Distribuição at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

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Skills and AI tools this role asks for

Operations ManagementWarehouse ManagementLogisticsTeam Leadership

Questions you could be asked

Tell me about a project where operations management was part of your work. What did you do?
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