Level

AmazonPosted 3d ago

FC Area Manager, Inbound - Centro de Distribuição

FC Area Manager, Inbound - Centro de Distribuição at Amazon scores 0 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

BR, MG, Betimmidfull-time

AI in this role

Lead and manage all inbound warehouse operations, inventory flow, and team performance at an Amazon Fulfillment Center.

warehouse-managementoperations-managementteam-leadershipprocess-improvementinventory-control
The Inbound Area Manager is responsible for leading and managing all inbound operations within an Amazon Fulfillment Center, ensuring inventory flows efficiently from arrival through to storage. This role oversees the critical processes that bring units to prime bins in the FC, managing teams across Inbound Dock, Receive, Stow, Inbound Transshipment, and Replenishment operations.

Key job responsibilities
Oversee all processes that bring units to prime bins in the FC, ensuring items are accounted for both physically and virtually in the system
Manage the main inbound processes: Inbound Dock, Receive, Stow, Inbound Transshipment, and Replenishment
Track IPT (Inbound Planning Tool) daily to ensure metrics like New Vendor Freight Assignments, New Transfer-In, Beginning Backlog, and Forecasted Days of End Freight Backlog are in compliance
Follow FIFO (First In First Out) principles to ensure compliance with operational metrics
Coordinate dock operations including appointment check-ins, temperature checks for chilled/frozen inventory, and adherence to Receive Service Level Agreements (SLA)


A day in the life
- Prepare and complete AM Checklist with necessary information
- Conduct morning walks of the receive dock to identify area readiness issues
- Coordinate with Receive Process Assistants to plan for the day during pre-shift meetings
- Coordinate labor moves and labor sharing with other departments
- Monitor plan continuously and develop alternative solutions based on available freight
- Engage associates whose performance is not meeting expectations
- Coordinate with Operations Manager on initial planning for the next day
- Monitor performance hourly and make adjustments to the daily plan

About the team
- Lead and supervise teams of hourly associates across inbound operations
- Conduct shift planning and forecasting, assign and direct work
- Manage quality metrics and performance for the shift in partnership with Process Assistants
- Drive process improvements and develop team members' ability to keep pace with rapid growth
- Conduct performance 1:1s, behavioral coaching, and individual development plans
- Represent the Voice of the Customer during Gemba walks and participate in Kaizen events


Basic qualifications

- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
- Advanced technical degree, or Bachelor's degree

Preferred qualifications

- Experience with performance metrics and process improvement and Lean techniques

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Skills and AI tools this role asks for

Warehouse ManagementOperations ManagementTeam LeadershipProcess ImprovementInventory Control

Questions you could be asked

  1. Tell me about a project where warehouse management was part of your work. What did you do?
  2. Tell me about a project where operations management was part of your work. What did you do?
  3. Tell me about a project where team leadership was part of your work. What did you do?
  4. Tell me about a project where process improvement was part of your work. What did you do?
  5. Tell me about a project where inventory control was part of your work. What did you do?

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  • List these exact terms on your resume: Warehouse Management, Operations Management, Team Leadership, Process Improvement, and Inventory Control. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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