Field Enhanced Fibre Technician

Employment Type

Closing Date

Job Title

Job Summary

Job Description

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

About the Role

Field Enhanced Fibre Technician plays a critical role in maintaining, restoring, and expanding Telstra’s optical Fibre network. This role is responsible for performing complex Fibre installation, Complex fault-finding, splicing, testing, Complex commissioning, and restoration activities across Australia.

Working across customer, access, transmission, and core Fibre environments, you will use advanced technical capability and problem-solving skills to deliver safe, reliable, and high-quality network outcomes while supporting exceptional customer experiences.

This role is responsible for delivering advanced Field-based optical Fibre activities across Telstra's Fibre Services network, supporting both planned and reactive work programs.

Key Responsibilities:

• Complete advanced optical Fibre splicing, jointing, hauling and commissioning activities.
• Perform advance fault-finding, NAR tasks, network restoration and service assurance activities on optical Fibre infrastructure.
• Conduct complex OTDR testing, power meter testing and Fibre trace analysis.
• Interpret network records, schematics, design documentation, and test results.
• Conduct Wideband Installation, end to end commissioning, testing, and workbook completion.
• Support customer and network restoration activities during outages and high-priority incidents.
• Maintain accurate job notes, test records, compliance documentation, and close-out information.
• Identify and escalate network defects, risks, design issues, and recurring fault trends.
• Work collaboratively with Field Leads, APOCs, Project Support, Network Operations, project teams, and customers.
• Ensure all work is performed safely and in accordance with Telstra standards and regulatory requirements.
• Provide advanced technical support and guidance to developing Fibre technicians where required.

About You

• Highly experienced in optical Fibre installation, testing, fault-finding, and restoration.
• Strong understanding of Fibre network architecture and network performance principles.
• Demonstrated ability to diagnose complex network faults and identify root causes.
• Strong commitment to safety, quality, and customer outcomes.
• Excellent communication and stakeholder engagement skills.
• Ability to work independently and make sound decisions in high-pressure environments.
• Strong attention to detail with accurate documentation and record management.
• Passion for continuous learning, collaboration and sharing technical knowledge.

Skills

Advanced Optical Fibre Jointing, Optical Fibre Testing, OTDR Analysis, Network Restoration, Fault Diagnosis, Problem Solving, Customer Service, Technical Troubleshooting, Safety Leadership, Stakeholder Engagement, Communication, Continuous Improvement

Qualifications & Certifications (if applicable)

• Relevant telecommunications field experience.
• Optical Fibre Jointing and Testing competency.
• ACMA Open Cabling Registration (or ability to obtain).
• Current Driver's License.
• First Aid / CPR Certification.
• Confined Space Awareness
• Traffic Management Awareness
• Completion of relevant Telstra technical and compliance training.