ASMLField Service Engineer
ASML is hiring a Field Service Engineer. Level rates it ; you can apply on ASML.
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include hardware troubleshooting, mechanical assembly and electronics.
- Level classifies it as a mid-level role.
- Level lists 776 other open roles at ASML.
AI in this role
Field Service Engineer installs, maintains, and troubleshoots semiconductor manufacturing equipment at customer locations.
Customer Support Engineer
Job Description:
- Install equipment at customer's locations, including equipment with new features, unload components, inspect for damage, assemble, align and test. Analyze applicability, accuracy and adherence to design specifications. Recommend design changes or substitution of materials when appropriate.
- Evaluate and diagnose problems and make appropriate repairs. Work with co-workers, customer & field support in isolating and solving problems.
- Maintain and optimize equipment on a daily basis to enhance functionality and prevent problems.
- Train customers in use and routine maintenance of equipment. Answer customer questions and assist customers in a professional manner. Act as a resource for users on routine malfunctions. Advise users of appropriate actions to correct malfunctions and may recommend changes in user procedures.
- Perform administrative and coordination duties, including pass-downs, work orders, field service reports, system problem reports, and monthly reports. Prepare written technical reports on an independent basis. Provide if appropriate support and assistance to less experienced ASML or local personnel as necessary.
- Should expect to spend more than 50% of the time inside the clean room working with mechanical and electrical equipment.
- Can work flexibly, can accept overtime working and travel request .
- Have initiative to communicate with colleagues and learn from them
- Can accept manager/leader’s arrangement based on company business needs
Educational Level:
- Position requires a BS degree in an engineering field or equivalent experience, mechanical aptitude, and knowledge of pneumatics, hydraulics, electronics, semiconductor processes, relevant software, and related.
- Knowledge of safety procedures required.
- Sufficient oral and written English level
Personal Skills:
- Off line analysis capability
- Analysis techniques and tools
- Analyzing capability
- Open-minded and communication skills
- Passionate and willing to learn
Inclusion and diversity
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
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How we rate this
Field Service Engineer at ASML rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where hardware troubleshooting was part of your work. What did you do?
- Tell me about a project where mechanical assembly was part of your work. What did you do?
- Tell me about a project where electronics was part of your work. What did you do?
- Tell me about a project where semiconductor equipment was part of your work. What did you do?
- Tell me about a project where customer support was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Hardware Troubleshooting, Mechanical Assembly, Electronics, Semiconductor Equipment, and Customer Support. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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