Field Service Technician

KONE is hiring a Field Service Technician in Melbourne, Australia. Level rates it ; you can apply on KONE.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Level classifies it as a mid-level role.
Level lists 925 other open roles at KONE.

AI in this role

Great benefits and remuneration – Base, incentives & 2 RDOs a month
Work in a supportive and collaborative environment
Join a global organisation with a strong focus on training, safety and quality

At KONE Doors Business, we bring buildings to life.

We’re looking for a mechanically minded Field Service Technician to join our high-performing team in Melbourne, VIC. Whether you have direct doors experience or come from a related hands-on background, we would love to hear from you.

No two days are the same as you manage the equipment and servicing of KONE’s automatic doors, roller shutters and gates across low-rise housing through to the world’s tallest skyscrapers.

What will you be doing?

Carry out preventative maintenance on automatic doors, roller shutters and gates.
Attend callouts and breakdowns.
Carry out installation and commissioning activities.
Ensure all work is completed in line with KONE policies and procedures, including health, safety, and quality standards.
Build and maintain strong customer relationships across the local region, delivering high-quality service and support.

What are we looking for?

3+ years’ hands-on experience in a maintenance or service position.
Experience in the doors industry is an advantage, but not essential.
Backgrounds in whitegoods, appliances, electronics, or similar service/repair roles are highly regarded.
Full driver’s licence required.
Commitment to working safely with a strong focus on quality.
Customer service mindset.
Excellent communication skills and ability to work as part of a team.

There’s so much more to KONE than you may realise

Enjoy career progression opportunities within a global organisation
Access a range of benefits that engage and motivate our employees and make KONE a great place to work
Grow with comprehensive learning and development programs—we’ll support you in building your expertise in doors and access systems

A job at KONE is the start of an experience like no other. You’ll join a team of passionate technicians and receive the training needed to succeed Apply today and help us bring buildings to life.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

How we rate this

Field Service Technician at KONE rates 36 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.