Level

Shield AIPosted 1w ago

Field Solutions Engineer (5919)

Field Solutions Engineer (5919) at Shield AI scores 65 out of 100 on AI centrality, which makes it AI Level 3 of 4 (Works on AI) on this board. The level measures how much of the work is AI, not seniority.

WarsawmidFull Time Employee

AI in this role

Support technical sales and customer engagements for Hivemind, Shield AI’s autonomous software solution, across the EURAF region.

technical-salescustomer-engagementdefense-systemsunmanned-systemsautonomy
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. 

Shield AI is hiring a Field Solutions Engineer, Hivemind based in Warsaw, Poland to support technical sales, customer engagements, demonstrations, and capture activities for Hivemind, Shield AI’s autonomy solution for intelligent, mission-capable unmanned systems.

Hivemind enables autonomous operation across complex mission environments, allowing aircraft and other robotic systems to perceive, decide, coordinate, and execute with reduced operator burden. This role will serve as a customer-facing technical expert for Hivemind, helping defense and security customers understand how autonomy can solve operational problems, improve mission outcomes, and integrate into existing and future force structures.

This role will focus on supporting customer engagements across the EURAF region, with particular emphasis on Poland, Eastern Europe, NATO, European defense modernization, and allied partner nations. The ideal candidate will bring experience working with international defense, security, aerospace, government, or advanced technology customers and will understand how to navigate varied regional operational priorities, stakeholder dynamics, partner ecosystems, and acquisition environments.

The Field Solutions Engineer will translate customer mission needs, CONOPs, operational constraints, and platform integration considerations into credible, technically feasible Hivemind solution concepts. This includes supporting customer discovery, technical briefings, demonstrations, RFIs, RFPs, white papers, technical interchange meetings, and customer-specific solution development.

Success requires technical credibility, strong communication, product truth, regional awareness, and the ability to connect Hivemind’s autonomy capabilities to real customer missions across varied international operational environments.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Technical SalesCustomer EngagementDefense SystemsUnmanned SystemsAutonomy

Questions you could be asked

  1. Tell me about a project where technical sales was part of your work. What did you do?
  2. Tell me about a project where customer engagement was part of your work. What did you do?
  3. Tell me about a project where defense systems was part of your work. What did you do?
  4. Tell me about a project where unmanned systems was part of your work. What did you do?
  5. Tell me about a project where autonomy was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Technical Sales, Customer Engagement, Defense Systems, Unmanned Systems, and Autonomy. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
  • Show where AI is part of your daily process, not a one-off project — this role expects it to be a running habit.

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