Emirates Flight CateringField Support Analyst
Emirates Flight Catering is hiring a Field Support Analyst in Dubai, United Arab Emirates. Level rates it ; you can apply on Emirates Flight Catering.
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include MS Office, Windows and Cisco.
- Level classifies it as a senior role.
- Level lists 26 other open roles at Emirates Flight Catering.
- The role was posted within the past two weeks.
AI in this role
Provide comprehensive IT field support including desktop, network infrastructure, hardware maintenance, and systems troubleshooting.
Install and configure desktop operating systems, MS Office applications and other software packages, ensuring end-user systems are fully operational and ready for business use.
Install, configure and maintain computers, networks, file and print servers and related devices, including upgrades to disk drives, memory, and peripheral equipment, ensuring reliable performance of end-user infrastructure.
Configure user accounts, email, internet access, network devices and shared resources, ensuring staff have timely and secure access to required systems.
Troubleshoot and resolve network connectivity, cabling and performance issues, minimizing downtime and ensuring consistent service availability.
Troubleshoot and resolve issues with the Time Keeping System, including software, hardware and connectivity faults, ensuring accurate and uninterrupted time recording for the business.
Guide staff on the proper use of installed systems, maximizing efficient and effective use of business technology.
Identify and resolve hardware problems proactively and reactively, implementing opportunities for improved hardware service delivery.
Diagnose hardware faults and coordinate timely repair of company-owned equipment, minimizing asset downtime.
Troubleshoot and support the maintenance of the PABX system, ensuring reliable business telephony services.
- Troubleshoot and support the installation and configuration of Cisco switches, routers, firewalls and other network devices, and assist with the installation of new or upgraded hardware and software, ensuring network infrastructure remains secure and up to date.
Education Qualification:
- Bachelor’s degree in engineering / technology or equivalent qualification in Computer Science.
- Certification from Microsoft or Cisco. (must have)
- Exposure to PLCs (preferred)
Work Experience:
- Years of Experience: Minimum 5 years of experience
- Area of Experience: Maintaining network infrastructure, desktops, printers, MS Office products, Windows operating systems, Networking protocols, PABX and all other areas of Field support in a Microsoft / CISCO environment.
Skills:
- Should have excellent communication skills.
- Strong interpersonal and problem-solving skills.
- The ability to work effectively with staff across levels in a diverse environment.
How we rate this
Field Support Analyst at Emirates Flight Catering rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where network infrastructure was part of your work. What did you do?
- Tell me about a project where troubleshooting was part of your work. What did you do?
- Tell me about a project where hardware support was part of your work. What did you do?
- Tell me about a project where pabx was part of your work. What did you do?
- Walk me through how you've used MS Office in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Network Infrastructure, Troubleshooting, Hardware Support, Pabx, and MS Office. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Want an expert to read your CV for this job?
Free. Send your CV and the role you want next. You get your review by email within 24 hours.
Get new AI jobs by email
One email a week with the new AI jobs, each rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.
Free. One email a week. Unsubscribe in one click.
Similar roles
Other roles that involve little AI, at other companies.
What kind of AI work fits you?
Answer 12 practical questions in about three minutes. Get a simple profile, the work it points to, and live roles to explore next.
Find my next step